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Comet Refund

I recently ordered 2 items from Comet online and paid using our company credit card.
After Comet failed to deliver and enduring their awful customer service I cancelled the order with their customer service and asked for a refund.
Two days later having received no aknowledgement about the refund I rang to be told that my refund would be issued by cheque and may or may not have been posted.
I stated that I wanted the refund credited to the credit card but was told that they have no access to credit card details and will issue the refund by cheque ?
Are they within their rights to issue a refund by cheque when having been paid by credit card .

Comments

  • ritesh
    ritesh Posts: 394 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Personally I would not accept a cheque, due to extra inconvenience of having to go to the bank. As you have paid by credit card then the monies should be refunded back to the card the details of which should be on the order receipt.

    Accept nothing less from these useless bunch of comedians.
    "I think I spent 72.75% of my life last year in the office. I need a new job!!"
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