Monument sold to Cabot..who to contact now?

dlb

I requested a SAR from Barclaycard as they have took over from Monument but have recived a letter from Barclaycard saying monument sold the account on to Cabot before they took over Monuments business.

What do i do now as Monument are no longer , a cabot are the collection agency that i paid the ballance off with over a year ago? Is this one i will just have to let go...im almost 99% sure i had ppi on my monument card for over 5 years!

di3004

dlb wrote: »

I requested a SAR from Barclaycard as they have took over from Monument but have recived a letter from Barclaycard saying monument sold the account on to Cabot before they took over Monuments business.

What do i do now as Monument are no longer , a cabot are the collection agency that i paid the ballance off with over a year ago? Is this one i will just have to let go...im almost 99% sure i had ppi on my monument card for over 5 years!

Hi
Its possibly the case they have also taken over the liabilities as well, so unless someone says any different (who have had dealings with them), I would pursue your complaint to the ones who taken over from them, see where this takes you.

Just complete the reclaim questionnaire below, and send, keep copies for yourself as well.

However, you could always contact the FOS on the free tel number below, and explain your situation of the business and hopefully they will know of what you do from here, but in my opinion I would say Cabot.

Monday to Friday – 8am to 6pm
Saturday – 9am to 1pm

• 0800 023 4567
  free for people phoning from a "fixed line" (for example, a landline at home)

http://www.financial-ombudsman.org.uk/contact/index.html
Good luck.;)
http://www.moneysavingexpert.com/reclaim/ppi-credit-card-insurance#step3