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I issued my CC company the PPI reclaim questionaire....

damsidebear

damsidebear Posts: 192 Forumite

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15 May 2012 at 10:20AM in Reclaim PPI & other insurance

at the start of March, but i have yet to be contacted by my credit card company, how long does the company have to reply to my complaint?

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Comments

magpiecottage Posts: 9,241 Forumite

15 May 2012 at 10:41AM

It has 8 weeks from when it receives the complaint to get a response into the post.

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damsidebear Posts: 192 Forumite

15 May 2012 at 10:47AM

That'll be 10 weeks this thursday since i actually posted it to them!

I suppose i can phone them for a chase up!?

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