Santander/Dorothy Perkins not upholding...

anican_1985

Just received my 'final response' letter from Santander regarding my Dot Perkins acct, the mis selling of account cover is not being up held, end of. They have enclosed a copy of the credit agreement i signed in the shop.

Can i ask them for a copy of the account cover policy summary? (being just 18 when i applied for this i wouldnt have read or probably even opened the letter!)

thanks for any response

anican_1985

bump....

has anyone had the same response from Santander?

i was also a full time student when i took out the store card and was for the following 4 years, not sure if account cover would of covered me? im rubbish at this letter stuff any help much appreciated:)

amersall

I have answered your other post.

loving-my-baxters

HI

I have rec'd the same response from Santander regarding a DP card - they enclosed a copy of the form I signed in store (filled out by a DP sales assistance not myself) and I found that I applied on my 18th birthday, and the assistant had ruled through the employment details box on the form and ticked the ppi box and simply asked me to sign, which I did as I thought all was mandatory.
I phoned Santander and argues that I was a full time student at the time and so the policy would not cover me. I was advised to contact HMRC and ask for my National Insurance contricution history to prove I was not employed and send it in with a covering letter. THe info was requested via a link on the official HMRC website so fairly straightforward to do.
Perhaps doing this may help your case

Best of luck