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incorrect item received. no response from seller, how long to wait?

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Comments

  • RainbowDrops
    RainbowDrops Posts: 4,674 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'd ring rather than text - much easier to talk through what resolution you want.
  • AbbieCadabra
    AbbieCadabra Posts: 1,715 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I'd ring rather than text - much easier to talk through what resolution you want.

    i only want my return p&p refunded to me :), but yes, i'll call tomorrow if i've not had any reply.
  • ThinkingOfLinking
    ThinkingOfLinking Posts: 11,828 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Personally, I'd be giving her a neutral feedback at best, with 1* for postage and communication.
  • AbbieCadabra
    AbbieCadabra Posts: 1,715 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    no reply to the text i sent earlier so i've just tried to call the seller (mobile no. as provided by ebay on her contact info), it's not a valid number!!

    just checked on ebay & you MUST have a valid contact no., so i've reported her...
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Perhaps a negative feedback will get her attention. You can then revise it to something else (if you feel it's worth it) upon receipt of your refund.
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