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Balance of hol to be taken automatically?
deb0sca
Posts: 11 Forumite
in Credit cards
Hi there, I've just paid a small deposit for our September holiday, using my credit card. At the very END of the online booking process with JET2HOLIDAYS it says the balance of my holiday will AUTOMATICALLY be collected from my credit card on the due date, incurring a 2.5% charge (will cost me about £30). I want to pay the balance with a DEBIT card, though. I wouldn't dream of paying the balance with the credit card. HOW can they do this? I understood that companies are not ALLOWED to keep your card details - otherwise, what's to stop them taking more and more from your card? Has anyone else come across this - but got round it? Sue (Durham)
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Have you tried calling them to ask? Perhaps if you talk to them, you might find out they will take your payment over the phone using your debit card and cancel the automatic collection.Some days, it's just not worth chewing through the leather straps....
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I think that is a disgrace. I too would not want to pay for a holiday with a credit card. You should definitely call them. Its the same problem with car hire firms, they just keep on debiting your card ....0
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Nicolafine wrote: »I think that is a disgrace. I too would not want to pay for a holiday with a credit card. You should definitely call them. Its the same problem with car hire firms, they just keep on debiting your card ....
Yep, absolutely disgraceful that someone enters into a contract without reading what they are doing.0 -
Perhaps its because you used your credit card to pay the deposit, they've got those details and theyre going to use them again? If you call them they may be able to change it, it's not their fault they're obviously doing it automatically to save money, had you used your debit card for the deposit no doubt they'd have used that for the next payment
Happy moneysaving all.0 -
I seem to recall that someone booked a holiday then mistakenly thought they had more time to pay the balance and lost the holiday because they hadn't paid in time.
Perhaps if the company had had that procedure they wouldn't have lost their holiday.
I wonder what happened in that case?0 -
But reading the T&Cs now, after the event(!), may offer a 'get-out'. They say...mynameistallulah wrote: »Yep, absolutely disgraceful that someone enters into a contract without reading what they are doing.
...so the OP was pre-warned, and said they were when they checked the "I have read and understood the T&Cs" box.The balance of the price of your travel arrangements must be paid at least 10weeks before your departure date and will automatically be taken from the credit/debit card used to pay the deposit.
However, those same T&Cs (same paragraph even!) go on to say...
So, OP, have you logged on and taken a look? It would seem that if you can pay the balance by debit card in this 'manage my booking' area before the date which is 10 weeks before departure then you'll avoid the charges.You can go to ‘Manage My Booking’ on our website to part-pay your balance.
http://www.jet2holidays.com/terms-and-conditions.aspx0 -
Well, what does the terms and conditions say, to which you obviously agreed?HOW can they do this? I understood that companies are not ALLOWED to keep your card details
It may be that they don't consider the transaction complete until paid for in full, after which they'll delete your card details.
It may also state in the T&Cs that you may not change your card details without incurring an administration charge/etc.0 -
I wonder what happened in that case?
They paid a charge and had it re-instated.
https://forums.moneysavingexpert.com/discussion/3847155
"Part P" is not, and has never been, an accredited electrical qualification. It is a Building Regulation. No one can be "Part P qualified."
Forum posts are not legal advice; are for educational and discussion purposes only, and are not a substitute for proper consultation with a competent, qualified advisor.0 -
Hi there, I've just paid a small deposit for our September holiday, using my credit card. At the very END of the online booking process with JET2HOLIDAYS it says the balance of my holiday will AUTOMATICALLY be collected from my credit card on the due date, incurring a 2.5% charge (will cost me about £30). I want to pay the balance with a DEBIT card, though. I wouldn't dream of paying the balance with the credit card. HOW can they do this? I understood that companies are not ALLOWED to keep your card details - otherwise, what's to stop them taking more and more from your card? Has anyone else come across this - but got round it? Sue (Durham)
Have you tried.... asking them?!I am employed as a manager in a financial services institution. My views are entirely my own.0 -
Really? Somebody better tell Amazon and the like...I understood that companies are not ALLOWED to keep your card details - otherwise, what's to stop them taking more and more from your card?
In reality companies can keep your card details but have to ensure that the data is kept secure and access is controlled.0
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