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Protection on goods from Virgin Mastercard via paypal

Hi All

:mad:I purchased 30 "brand new" football goals in bulk off ebay this week. They arrived BUT only 28 arrived, only 8 are new, the rest are used muddy and grassy and some even have repair tape on them. Upon inflating two at random they deflated on their own so I am guessing the rest might be just as bad, probably customer returns that are no good. Certainly not 30 Brand new goals.

I paid with my Virgin Mastercard through Paypal. Paypal want me to return the items to get a refund at my expense...bare in mind they weigh over half a ton, this will be very expensive. Can anyone tell me where I stand with making a claim through mastercard or even if it is possible?

Thanks in advance
GP:mad:

Comments

  • RobertoMoir
    RobertoMoir Posts: 3,458 Forumite
    Part of the Furniture Combo Breaker
    You should probably read this. Specifically the bit on exceptions.
    If you don't stand for something, you'll fall for anything
  • gvp444
    gvp444 Posts: 16 Forumite
    Part of the Furniture Combo Breaker
    GREAT stuffed by another unscrupulous seller on ebay and their whacky refund rules then.....
  • booter
    booter Posts: 1,677 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Check the seller's T&C for their policy on returns - it's unlikely (:() but they may have a different returns policy than that of paypal. Also, you may get further advice on the ebay board :)
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