Can I get a refund?

Petster

My boyfriend bought me a ring as a present yesterday and I think that he has been grossly overcharged for it.

I have asked the shop to refund him, but they have refused, saying that there is nothing wrong with the item but offering to exchange it instead.

I would prefer for him to have his money back – the ring is not worth anything close to what he has paid for it and I woudl feel terrible accepting such an overpriced item.

What are my statutory rights in this case – i.e. that the ring is worth only a third of what he paid for it?

Eydon

How do you know the ring is only worth a third of what he paid for it?

As long as the ring is "as described" by the retailer (i.e. if they said it was 18ct gold and it is 18ct gold and not 9ct) then there really is no comeback. They offered to sell the ring at a price and your boyfriend agreed to buy it at that price.

They have already gone beyond their statutory obligations by offering an exchange - they didn't even have to do that.

joannaspanner

Could you not take them up on their offer of an exchange for something you think is worth the money?

kingfisherblue

The shop have a right to charge what they want for the ring. Your boyfriend has a right to choose whether to buy it or not.

You did not buy the ring, so you have no rights. As iyt happens, your boyfriend also has no rights to a refund because there is nothing wrong with the ring. The shop do not have to allow him to exchange it either, but they are doing so as a gesture of good will.

Sorry if this is not what you want to hear.

bod1467

Sorry but YOU have no statutory rights at all - any that may exist lie with your boyfriend as he was the purchaser.

Have you (he) had an independent report made to validate your belief?

Note to self: if you get distracted then refresh the thread before replying. :rotfl:

Petster

thats helpful - not what I wanted to hear but as suspected.. Thanks all

bris

Take the ring as the gift it was intended, money shouldn't come into it.

Forwandert

bris wrote: »

Take the ring as the gift it was intended, money shouldn't come into it.

And don't forget to say thank you. I bet he's not feeling the best after buying you a present and your doing your best to return it, telling him its not worth anywhere near what he paid for it etc.

pinkshoes

bris wrote: »

Take the ring as the gift it was intended, money shouldn't come into it.

Or change your boyfriend to one who is a little wiser with money

unholyangel

Petster wrote: »

thats helpful - not what I wanted to hear but as suspected.. Thanks all

What makes you think the ring isnt worth what he paid? Or is only worth a 3rd of what he paid?

While its true materials used do have an effect on the price, a large part of the price is also the work that went into it. Handmade pieces especially - even though the quality of work is "lower" in a sense.

He obviously thought it was worth the price to give to you So perhaps a nice big smile, a kiss and a "Now that i've looked at it, I can see why you bought it, thank you darling/honey/baby/whatever" while making a mental note to make sure you're in charge of financial matters when you're married :rotfl: