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Disputing a default with a credit reference agency – how long are they allowed to tak
its_only_a_game_show
Posts: 25 Forumite
Hi
Was wondering if there is anybody out there who knows there stuff and can help me. :j
I have currently got a default on my credit file of a company called arrow global. After several letters back and forth over the last year they have finally sent me a letter stating the account holder they have was linked with my address and hence a default being registered on my report. They advised me to contact the credit reference agency to advise i have been linked with the wrong person.
So i opened up a online dispute with Equifax and have sent them my case details along with the ‘evidence’ letter.
They said the case would be dealt with within 28 days max. I opened up the case on the 14/03/12 so this time has now elapsed. I keep phoning them to say as the 3rd party (arrow) have not yet made contact or a response with them they should remove it in its entirety.
They keep telling me to give them more time to let the 3rd party respond, however with previous knowledge of these people they very rarely do.
So my question is are Equifax legally obliged to remove this default after the 28 days ? i have been reading the USA ‘THE FAIR CREDIT REPORTING ACT’ and it states after 30 days if no contact from the3rd party is made, the credit reference agency should legally remove it.
Does anybody know of any similar UK laws i can state to these guys which would help in my case and move things forward? I need help.
I am waiting on this before i apply for a mortgage and it is really holding me up as i have seen a house i want and have got the deposit but feel i should resolve this before applying.
Any help appreciated guys and girls. Thanks in advance.
Was wondering if there is anybody out there who knows there stuff and can help me. :j
I have currently got a default on my credit file of a company called arrow global. After several letters back and forth over the last year they have finally sent me a letter stating the account holder they have was linked with my address and hence a default being registered on my report. They advised me to contact the credit reference agency to advise i have been linked with the wrong person.
So i opened up a online dispute with Equifax and have sent them my case details along with the ‘evidence’ letter.
They said the case would be dealt with within 28 days max. I opened up the case on the 14/03/12 so this time has now elapsed. I keep phoning them to say as the 3rd party (arrow) have not yet made contact or a response with them they should remove it in its entirety.
They keep telling me to give them more time to let the 3rd party respond, however with previous knowledge of these people they very rarely do.
So my question is are Equifax legally obliged to remove this default after the 28 days ? i have been reading the USA ‘THE FAIR CREDIT REPORTING ACT’ and it states after 30 days if no contact from the3rd party is made, the credit reference agency should legally remove it.
Does anybody know of any similar UK laws i can state to these guys which would help in my case and move things forward? I need help.
I am waiting on this before i apply for a mortgage and it is really holding me up as i have seen a house i want and have got the deposit but feel i should resolve this before applying.
Any help appreciated guys and girls. Thanks in advance.
0
Comments
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A law from the USA has no effect here.
There are procedures under the Consumer Credit Act that Equifax has to follow, and some time limits, but if I remember correctly there is no absolute requirement for them to remove the data.
Back with a link....Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
See: http://www.legislation.gov.uk/ukpga/1974/39/section/159
Note that the CRA does have the option of "taking no action".Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0
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