Flat Roof Woes

Orbus

Hello Everyone,

I hope I have the correct forum, here's my problem...

I have a house that has a flat roof and 2 years ago I had the roof redone using RubberBond EPPM.

I've recently had an electrical engineer up on the roof and he told me that the roof was like "walking on Wheetabix", meaning he could feel the boards crunching and bouncing underfoot.

Given the above, could some kind soul please answer the following questions?

1. From the engineers description, would it be fair to assume that the boards are rotten?

2. From the sound of it, I need to contact the roofing company. I have a 10 yr guarantee on workmanship + 20 yrs on the EPPM. Any tips on how this should be handled? I mean with regard to contacting the company and if there anything I should be careful to note?

Many thanks to anyone who takes the time to reply.

Orbus

meer53

Unless the electrical engineer is also a roofing contractor then i'd ignore him and wait until the roof leaks.

arcon5

I'm not in a position to comment on the roof, but what I would do is contact the company and just explain what the electrician said and ask if this is normal. Unless you or the electrician is an expert then no point going it strong when you don't even know if there is something wrong with the roof.

Or maybe ask them kindly to come out to take a brief look. They may agree, they may not - but worth a shot

meer53

Just had a thought. I'd be wary about telling the roofing company that someone has walked on the roof and made this comment. Maybe it's just me being suspicious, but i'd be worried about invalidating any warranty.

Orbus

Hello Again,

Thank you all for posting, and so quickly too!

meer53, I'm kind of hoping that if there is a problem, I can get it sorted before there's a leak. I'd rather not have damaged furnishings to deal with as well. Plus, I'm worried that if another engineer goes on the roof and puts a foot through it, I'll be libel.
Thank you for taking the time to post though.

acorn5, I think your correct, I should just ask, but I think I should put it in writing.

Thanks,

Orbus

arcon5

Orbus wrote: »

Hello Again,

Thank you all for posting, and so quickly too!

meer53, I'm kind of hoping that if there is a problem, I can get it sorted before there's a leak. I'd rather not have damaged furnishings to deal with as well. Plus, I'm worried that if another engineer goes on the roof and puts a foot through it, I'll be libel.
Thank you for taking the time to post though.

acorn5, I think your correct, I should just ask, but I think I should put it in writing.

Thanks,

Orbus

Personally i'd opt for an informal chat. But if you do so in writing, make sure it is worded carefully as not to automatically assume fault otherwise you risk them getting defensive and becoming unhelpful.

Maybe post the letter up here first so others can offer advise..

meer53

My house has dormers with flat roofs, front and back. I'm lucky in that i have a friend who is a roofer but i have had problems claiming on my insurance before. Insurance companies don't like flat roofs ! If you feel there is an issue now, i'd definately contact them but be careful what you say, if you tell them someone has made a comment and been on the roof, as arcon5 says, they might not be quite so helpful. Also, i'd read what your guarantee covers before speaking to them.