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Double Glazing Replacement Woes

Hi all

We had our double glazing replaced about 5 years ago by a company called Pegasus.

Within the last month or so, we've had 2 of our fan light window handles snap off!! We tried with no luck to get through to Pegasus, and found out from FENSA that they closed down a couple years ago. So I'm going to have to fork out to get them replaced.

Any thoughts on if I should go through an independent, or should I get them done professionally? The one that's most important is the window in the bathroom ... it's all mouldy as there's no fresh air circulating :(

Thanks

Comments

  • phill99
    phill99 Posts: 9,092 Forumite
    Part of the Furniture 1,000 Posts
    Even if Pegasus were still going, they wouldn't be cover3ed under guarantee as handles and hinges are normally only on a 12 month guarantee.

    What is the difference between a 'professional' company and an 'independent' company?

    Just google 'double glazing repairs' in your area and it will come up with local repair guys. Should probably get both done for £60.00
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • spendy
    spendy Posts: 61 Forumite
    Thanks for that phill, I did a quick search and loads of companies who may be able to repair the handle came up ... guess I know what I'll be doing tomorrow :)

    To be honest, I'm not entirely sure what I meant regarding the indpendent company ... when I called FENSA, they suggested that I would need to use an "independent" company to fix it??
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