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Pressure Washer packed up...
Birdy12
Posts: 589 Forumite
...Bought from B&Q on 21st March 2010 (still have receipt and instructions). Tried to use it today but motor not working although water still goes through gun part. We have changed the fuse.
Instructions state that the product 'be free from defects or workmanship for 24 months from the date of purchase' but, as you can see, we're about a week out of this.
It was originally £50. Not a lot, I know, but I reckon we've only used it 3 times since we bought it.
My question is, is it worth returning to B&Q and requesting an exchange based on the small time frame we are outside the warranty or do we just put it down to bad luck and buy another one?
Your advice appreciated.
Instructions state that the product 'be free from defects or workmanship for 24 months from the date of purchase' but, as you can see, we're about a week out of this.
It was originally £50. Not a lot, I know, but I reckon we've only used it 3 times since we bought it.
My question is, is it worth returning to B&Q and requesting an exchange based on the small time frame we are outside the warranty or do we just put it down to bad luck and buy another one?
Your advice appreciated.
It's wouldn't have not wouldn't of, shouldn't have not shouldn't of and couldn't have not couldn't of. Geddit?
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Comments
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Just to update, I have just 'phoned the B&Q that we originally got it from. They're stating that, because it's outside the warranty, I now have to go back to the manufacturer. Is this correct?
I have been looking at other information online but a lot of it is based on the warranty being a year old. Can I assume less rights because we had a 2 year warranty on the item?
Starting to think it may not be worth the hassle! Would be different if it was worth £500 but £50? Think may just buy a new one and periodically check it to make sure it's working!It's wouldn't have not wouldn't of, shouldn't have not shouldn't of and couldn't have not couldn't of. Geddit?0 -
Most warranties are with the manufacturer and not the retailer so B&Q are correct.
If it was an expensive item. you might be able to get something from B&Q. but to do this you would need to prove that the fault was due to a manufacturing defecr, and it would probably cost you to get this proof (although you should then be able to claim the money from B&Q).
For a £50 item it's probably easier to just buy a new one.
Before you do, there is one thing that you could try.
Motors are generally fairly reliable and it could well be that the impeller has seized up.
See if you can open the unit to get access to the pump (with the power removed!), and take off one either the input or output pipe. You may then be able to see the impeller, and if you can reach it, it should turn freely.
If it doesn't. see if you can push it to free it up (a good soaking of WD40 may help), then reassemble it, connect it up and try again.
This may not cure the problem, but it certainly won't make it any worse.
Of course, you should only try this if you or the person doing it is happy to tinker with the internals of the item, and again, make sure that it is turned off with the power lead removed from the mains.0 -
shaun_from_Africa wrote: »Most warranties are with the manufacturer and not the retailer so B&Q are correct.
If it was an expensive item. you might be able to get something from B&Q. but to do this you would need to prove that the fault was due to a manufacturing defecr, and it would probably cost you to get this proof (although you should then be able to claim the money from B&Q).
For a £50 item it's probably easier to just buy a new one.
Before you do, there is one thing that you could try.
Motors are generally fairly reliable and it could well be that the impeller has seized up.
See if you can open the unit to get access to the pump (with the power removed!), and take off one either the input or output pipe. You may then be able to see the impeller, and if you can reach it, it should turn freely.
If it doesn't. see if you can push it to free it up (a good soaking of WD40 may help), then reassemble it, connect it up and try again.
This may not cure the problem, but it certainly won't make it any worse.
Of course, you should only try this if you or the person doing it is happy to tinker with the internals of the item, and again, make sure that it is turned off with the power lead removed from the mains.
Sorry but that last bit made me giggle!!!! Are people really that silly to leave things plugged in whilst they mess?0 -
I'm an aviation electrician by trade and have seen many people get electric shocks at work (usually low voltage, but still enough to make you jump), and you would be amazed what some people, even experienced ones will actually do.
http://www.themonitor.com/articles/microwave-33762-edinburg-repair.html0 -
shaun_from_Africa wrote: »I'm an aviation electrician by trade and have seen many people get electric shocks at work (usually low voltage, but still enough to make you jump), and you would be amazed what some people, even experienced ones will actually do.
http://www.themonitor.com/articles/microwave-33762-edinburg-repair.html
interesting link
its one of the few things i wont dissect if gone faulty due to the ht it holds0
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