We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Cancelled Wizz Air flights
sfenn
Posts: 3 Newbie
Hope you can help.
A wedding party has booked Wizz Air flights (all around early Feb) and 1 of the passengers (me!) received an email to advise they wanted to change my trip from 25/4 - 30/4 to 27/4 - 30/4. The bride has called to investigate and been advised the 25/4 flight has been cancelled, as have another 4 flights in the mth. They can not explain why no one else had an email.
We are only being offered to extend our trip by 2 days or lessen our trip by 2 days. If we do not agree we will only get a refund for the cancelled flight - not the return flight which is still flying. We have been told they can not guarantee a seat as all other flights are now being "snapped up".
I would like to know if seeing as the £150 flight was booked on credit cards can we have a refund for the cancelled flight from Wizz Air and get a refund from our credit card companies for the return flight? I don't see how Wizz Air can not refund the entire amount in this situation.
HELP! thanks
A wedding party has booked Wizz Air flights (all around early Feb) and 1 of the passengers (me!) received an email to advise they wanted to change my trip from 25/4 - 30/4 to 27/4 - 30/4. The bride has called to investigate and been advised the 25/4 flight has been cancelled, as have another 4 flights in the mth. They can not explain why no one else had an email.
We are only being offered to extend our trip by 2 days or lessen our trip by 2 days. If we do not agree we will only get a refund for the cancelled flight - not the return flight which is still flying. We have been told they can not guarantee a seat as all other flights are now being "snapped up".
I would like to know if seeing as the £150 flight was booked on credit cards can we have a refund for the cancelled flight from Wizz Air and get a refund from our credit card companies for the return flight? I don't see how Wizz Air can not refund the entire amount in this situation.
HELP! thanks
0
Comments
-
It depends, MSE's article about section 75 refunds can be found here:
http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases
And when speaking about whether its over £100 or not, it specifically says:Fly to Traveltown with Holidayair on flights costing £99 outbound and £9.99 back, and while it's over £100 in total, as no single ticket was over £100 you're not protected. Yet if Holidayair had only sold return journeys and you bought a specific £109 return ticket then you would be covered.
Of course even if you cant make a section 75 claim, you could always enquire about a chargeback.You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.2K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.3K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.8K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards