Timing bathroom breaks !!!

InaPickle

yvonne13 wrote: »

Monday update:

My friend has just got of the phone to me saying that when she went into work this morning only three staff members (her being one) turned in today plus the manager. Usually there are 10 staff members plus manager on her team.
She said mid-morning she went to the bathroom and when she came back the manager shouted over to her where the h**l have you been, what the f**k have you been doing in the f******g bathroom.

She said she could feel her face turning red and tears welling up in her eyes after once again being humiliated,

One of her male co-workers went over to the manager and told him to sit down and shut up as he has had enough, the whole incident was witnessed by other staff members and other managers and by time she blinked she was asked to go to HR.

They had a chat with all three staff members (individually) and was asked to forward all emails, evidence ect and asked if they wanted to take matters further.

My friend asked to be transfered to another team as she felt she could no longer could work under her manager as she hadn't slept all weekend stressed about putting a foot wrong. She was told that no-one needed to change teams as her manager has now gone on extended holiday.

She was worried as she thought that the contact center manager had authorised the new bathroom breaks rules and it was something that her team was piloting, she was shocked when HR said it was not authorised by the contact center manager nor will it be hence why no other team are doing it.

:j YAY! :j

I bumped into this thread late last night and couldn't believe my eyes. I'm SOOOO glad to hear that this is being sorted out properly. I just hope the poor person who wears the colostomy bag doesn't feel too humiliated to return to work.

I hope your friend and all the others complain in unison to get it definitively sorted once and for all for their own sakes and also to ensure that the rest of the managers don't start getting ideas.

CFC

yvonne13 wrote: »

Monday update:

My friend has just got of the phone to me saying that when she went into work this morning only three staff members (her being one) turned in today plus the manager. Usually there are 10 staff members plus manager on her team.
She said mid-morning she went to the bathroom and when she came back the manager shouted over to her where the h**l have you been, what the f**k have you been doing in the f******g bathroom.

She said she could feel her face turning red and tears welling up in her eyes after once again being humiliated,

One of her male co-workers went over to the manager and told him to sit down and shut up as he has had enough, the whole incident was witnessed by other staff members and other managers and by time she blinked she was asked to go to HR.

They had a chat with all three staff members (individually) and was asked to forward all emails, evidence ect and asked if they wanted to take matters further.

My friend asked to be transfered to another team as she felt she could no longer could work under her manager as she hadn't slept all weekend stressed about putting a foot wrong. She was told that no-one needed to change teams as her manager has now gone on extended holiday.

She was worried as she thought that the contact center manager had authorised the new bathroom breaks rules and it was something that her team was piloting, she was shocked when HR said it was not authorised by the contact center manager nor will it be hence why no other team are doing it.

Bathroom break rules are very common in call centres, however that manager may now be on disciplinary proceedings for swearing at a worker; most places of work have policies which preclude that.

Middy

This is the first time I have read this thread. I worked for a call centre. One day, we all got a right telling off as we all went over our allotted loo break time. What the stupid management didn't acknowledge was:
1. We were in a ground floor call centre suite
2. The toilets next door were closed due to flooding (a cistern fell off the wall)
3. The nearest toilets - for the female colleagues was up 3 flights of stairs
4. These toilets were behind a door which had a security card swipe panel, which none of the colleagues in that dept I worked in had access to. Had to wait until someone came through the doors to go to the toilets.

It would been quicker to leave the building, walk the 5 min walk to McDs and use theirs

As there were 60 of us going over the mins, no action was taken. If it was a handful of colleagues, then some disciplinary action may have happened.

We are humans and we cannot stop our bodies from having our bladders and bowels filling up all the time. Women cannot stop having periods unless they have medical problems, pregnant or past that stage in life. One girl that was 7 months pregnant got a disciplinary hearing because she went to the toilet too many times! Erm the baby was pressing on her bladder and making it smaller!

I left about 2 weeks after this happened - got another job elsewhere and hopefully the management wised up and allowed colleagues from the dept I worked at access to these toilets just in case they are closed again.

yvonne13_2

Management should lead by example is my moto, so if everyone else has 10 mins bathroom breaks so should the manager.

Not cigarette break followed by bathroom break followed by hot drink break from what my friend was saying.

JamesK10

yvonne13 wrote: »

I think you would get the sack for spiking the food tee hee, fun and joke aside though there must be something seriously wrong with that manager as he is the same person that bit into a doughnut last month to find a razor blade waiting for him.

I don't know the full story but no-one deserves that.

Disagree, bullies at work deserve whatever they get, just because it's work and not school, everyone !!!!! foots around and has to suffer this type of crap. Thankfully the call centres I've been in, whatever their various problems, they weren't all 1984 about going to the loo and higher management clearly want to head off the tribunal claims from this crazy junior boss from hell.

Reggie_Rebel

I'd have been tempted to send the following email to the manager c.c.'ing the rest of the building in

"Following on from your latest instruction regarding bathroom breaks I am pleased to tell you I have just returned from a big, and I mean big poo in under four minutes. I had to squeeze quite hard and it still stings a bit, but to do the four minute dump has pleased me greatly.

P.s., I'd give the third cubicle down half and hour if I was you"

JulieElizabeth

Even Morgan Freeman didn't have to ask permission to use the bathroom in the Shanwshank Redemption

mallett

unfortunately normal in call centres. the one i work in allows no more than 1% of your time (on an 8 and a half hour day) i work in a very well known mobile phone call centre. however they would never allow an email like that to be sent. if an issue was suspected it would be brought up individually between the line manager and yourself. id seek an apology in writing at the very least! good luck x