Timing bathroom breaks !!!

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yvonne13 wrote: »

I think you would get the sack for spiking the food tee hee, fun and joke aside though there must be something seriously wrong with that manger as he is the same person that bit into a doughnut last month to find a razor blade waiting for him.

I don't know the full story but no-one deserves that.

This reminds me of the film 9 to 5 with Dolly Parton. :rotfl:

Toilet breaks thing goes on in some well known big retailer as well and also searching employees takes place frequently. Staff would be taken aside on shop floor by two managers and told to turn out their pockets take off their shoes. If it was going home time staff would have to let the managers look though their bags, turn out their pockets and take off their shoes this would take an extra hour of your time spent at work as you have to queue up for the searches at going home time. :o

debtfreenow

That comment re shop staff being searched before being allowed to go home sounds like a total waste of management time to me. Any thieves on the staff would just steal whatever they wanted to steal in the morning and then leave it stashed somewhere outside the building when they go out to lunch surely? Or do management in those shops search staff twice a day (ie just before their lunchbreak, as well as before they go home at night)?

Certainly drug users sometimes leave "stashes" somewhere and then the accomplice/drug user comes along later and picks it up, so I imagine thieves would work out a similar system with an accomplice??

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debtfreenow wrote: »

That comment re shop staff being searched before being allowed to go home sounds like a total waste of management time to me. Any thieves on the staff would just steal whatever they wanted to steal in the morning and then leave it stashed somewhere outside the building when they go out to lunch surely? Or do management in those shops search staff twice a day (ie just before their lunchbreak, as well as before they go home at night)?

Certainly drug users sometimes leave "stashes" somewhere and then the accomplice/drug user comes along later and picks it up, so I imagine thieves would work out a similar system with an accomplice??

As far as I know staff could be searched 2 or 3 times a day. my friend told me at christmas time when temporay staff were taken on for just that period they were search at going home time as well.

WhiteHorse

yvonne13 wrote: »

IShe said she asked him why he had done it ...

So he stood outside her toilet door?

Perhaps a note to HR suggesting that he should be investigated ...

DVardysShadow

yvonne13 wrote: »

Basically the manager gets a bonus based on the team, so last week when they had a team brief the manager said he want's everyone to work harder so they can be the best team in the centre and he can get his 4% bonus.

2 thoughts.

Firstly, everyone puts up an A4 poster in the style of a factory under Communism "Workers of <company> we must redouble our efforts to save <company> money and prevent <boss> getting 4% bonus". This boss is so ridiculous and petty that mass open defiance is appropriate. It will cause this person to lose face and it will set a limit as to what people will tolerate.

Secondly, a data protection complaint. The boss is sending details of individuals times for loo breaks. Publication of this data is unfair processing of data. I would be making the complaint to the manager in person, copy to HR. And absent an undertaking form the boss to cease the practice, I would be referring the whole matter to the Information Commissioners Office.

j.e.j.

Hmm, wouldn't it be interesting if the media got hold of this, and especially the story about the poor guy with the bag. Quite a while ago Channel 4 News ran an item on call-centre workers being made to put their hand up if they wanted to go to the loo.

No-one deserves a razor-blade being sneaked into their food but it seems to suggest this 'manager' gets people's backs up BIG time!

I really think the workers should tell someone.

Evilm

Forward that email to HR. Mention that you can't time your calls of nature and that as far as you know this isn't a suitable method of control.

nightingalesgarden

Sadly, as another poster mentioned, restricted time away from phones is usual practice in call centre environments.

Every minute of the time "on the phones" is monitored, measured and evaluated. These were the new factories of Britain ten years ago - now it's just business as usual.

Practices such as putting your hand up to be relieved/to take a break are typical in this environment (I could name a few organisations who practice these policies - hint - we all use such services). This is humiliating but humane - times between breaks are usually less than 2 hours - and extra break allowed if needed.

But I have never heard of breaks being refused......

All emails need to be bundled together and sent to HR/Unions

Frogletina

nightingalesgarden wrote: »

Practices such as putting your hand up to be relieved/to take a break are typical in this environment

This is humiliating but humane - times between breaks are usually less than 2 hours - and extra break allowed if needed.

I worked in such an organisation - practices changed from time to time. One was putting in a code on the telephone for a loo break, another time we could only go if there was a 'toilet card' card available (only 2 per team) I refused to take one of the cards to the toilet - they were made of cardboard and I felt it was a health hazard to take one with me.

Personally - if I needed to go to the toilet then I would go and then dealt with the consequences. I'm sorry, but on occasions I would not have been able to wait until I was officially allowed to go.

Also, there were plenty of times when I had to work far longer than 2 hours between official breaks. In a team it is not possible to all go to a break at the same time, so they are staggered over the midmorning period. The earliest you could take it would be an hour after you started work, and an hour before your lunch break. I usually started at 8 and used to have lunch at 1.

Salz

I also used to work in a call centre environment 20 years ago and it was the same then - we had 3 pieces of "toast". When you needed the toilet you hung up one of the pieces of toast. If all 3 were hung up you had to wait for someone to come back before you could go - really annoying when people forgot to take it down when they came back. The maximum time without a break then was 2 1/2 hours. All your time was monitored, and you would be hauled up if you spent too long not on calls. So things don't really seem to have changed much in that time, but they would certainly never have named staff in an e-mail