reclaiming bank charges with barclays

caz1976

hi,after reading the advice on moneyexpert i decided to enquire at barclays about my previous charges,i asked them for a list of my transactions instead of a statement which you have to pay for ,and they said they dont do them and i would have to pay for my old statements is this correct?i went into my local branch and asked should i call them would it make a difference?and is it correct that i can only go back as far as 6 years as i had loads of charges previous to to 2006,please help im new to all of this and i dont know if they are trying to fob me off as when i asked about it in branch they didnt seem to be to much help,and they were adamant that id have to pay for statements to get the information ,surely they do a list of transactions thx

Premier_2

caz1976 wrote: »

hi,after reading the advice on moneyexpert i decided to enquire at barclays about my previous charges,i asked them for a list of my transactions instead of a statement which you have to pay for ,and they said they dont do them and i would have to pay for my old statements is this correct?i went into my local branch and asked should i call them would it make a difference?and is it correct that i can only go back as far as 6 years as i had loads of charges previous to to 2006,please help im new to all of this and i dont know if they are trying to fob me off as when i asked about it in branch they didnt seem to be to much help,and they were adamant that id have to pay for statements to get the information ,surely they do a list of transactions thx

The bank is correct. They will charge you for duplicate statements and probably will not supply you a list of transactions over the counter (apart from very recent ones)

You need to ask for a SAR, but you will need to do so in writing. Read the MSE article on reclaiming bank charges, and together with the other MSE article I have mentioned you read in another thread, it will detail how you can get a SAR for a maximum of a tenner