Buyer wants to return item and get refund

pennylane99

FrankieM wrote:

I thought I had listed it correctly. I did explain that my kitchen scales were not very accurate.

I'm not a jeweller, for goodness sake...I'm just trying to sell on stuff that I no longer need or use!

If you're saying that I have to accept the refund and suck it up, then I guess I have no choice, but it has certainly made me think hard about whether ebay is worth it!

when stating gold weight, you do need to be quite accurate with that as thats what determines the value, a few grams make a difference...

FrankieM

Can I offer it as a second chance offer and give them the coerrect weight of the item? Or do I have to relist it at a later date?

Inactive

FrankieM wrote:

I thought I had listed it correctly. I did explain that my kitchen scales were not very accurate.

!

You are better off putting no/little information than incorrect information, you can hardly blame eBay for you're own listing.

pennylane99

FrankieM wrote:

Can I offer it as a second chance offer and give them the coerrect weight of the item? Or do I have to relist it at a later date?

you could, I think you have 60 days to do a second chance offer...but you need the item back first...

FrankieM

I hadn't put a weight in the listing, in fact I had put little info in the listing.
It was answering a question, that seems to have been my undoing!!

Inactive

FrankieM wrote:

I hadn't put a weight in the listing, in fact I had put little info in the listing.
It was answering a question, that seems to have been my undoing!!

Same rules apply, just say you don't know, if you are not certain of your facts, that way, no come backs.

goggins1977

it seems to me that the only reason the person wants a refund is because he thought he would be able to sell the item on at a profit,i would tell him to go jump personally.....

FrankieM

goggins1977 wrote:

it seems to me that the only reason the person wants a refund is because he thought he would be able to sell the item on at a profit,i would tell him to go jump personally.....

While I can see this point, I can see the point of the others too.
I guess I ( very) naively thought it would be bought by someone, who would just enjoy wearing the bracelet!!

Anyway, I thought the saying was 'buyer beware'...!

frivolous_fay

goggins1977 wrote:

it seems to me that the only reason the person wants a refund is because he thought he would be able to sell the item on at a profit,i would tell him to go jump personally.....

This is a bit of a harsh assumption.

If you were buying something that was 1/3 as heavy as you thought it was, and (for the sake of argument) 1/3 as valuable - would you be happy when you found out what you paid was for something cheaper than you thought?

pennylane99

goggins1977 wrote:

it seems to me that the only reason the person wants a refund is because he thought he would be able to sell the item on at a profit,i would tell him to go jump personally.....

I wouldnt say so, if you bought an item of gold, that you were told was 25g, and it was actually only 7g....I think you wouldnt be pleased either, when that type of items' value is placed on the weight of it