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Barclays - When is a payment not a payment
edited 30 November -1 at 12:00AM in Budgeting & Bank Accounts
5 replies 1.5K views
Just received a statement from Barclays informing me that I do not owe any money on my credit card (yippee!!!) along with a note telling me that because I hadn't made the minimum payment I may be liable to legal action. I contacted them to find out what was going on and was told that last statement I owed then some money (correct) and, because I hadn't made the minimum payment, I was automatically sent the stroppy note. The amount owing was a payment I made for some goods which was then refunded shortly after. This refund arrived after the statement was sent but before I needed to make any payment. Barclays agreed with this but then told me that a refund is not a payment. In other words, even though the amount was refunded I should have made the minimum payment ( for an amount I no longer owed) and they would have readjusted at the next statement. Anybody ever heard of this before?
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