A & L Recomend a Friend

gillbee

Me and my partner applied for this last year when it was £50 bonus. I'd read on the boards that if I recommended him and he recommended me we'd both get £100. Now A & L are telling him that this is not the case and we can only have the £50 bonus. Does anyone have any experience of this? Do I have any chance of the other £50?
Thanks

movilogo

Now £50 bonus is reduced to £25 only!

gillbee

Yeah, I noticed they reduced it recently - but we both applied last year when it was still £50 per recommend. Maybe I'll just up and move the account. The last customer service rep I spoke to didn't see a problem with what we were doing.

sashacat

did one of you open it and then recommend the second person? But I don't see a problem in anycase. I opened mine and got £50...so if you both did it at the same time you should both get £50. If one recommended the other, after a time lapse, then the first person should get £50 when the first account was opened .When the second account was opened then the opener and the recommender ( excuse my liberties with the English language) should each get £50. so, the minimum you should get is £100, if you opened the accounts at the same time, and the maximum you should get is £150, if you were clever and opened at different times. Do you have the same address, because that could count against you.

gillbee

We both opened accounts at the same time. I recommended my partner, and he recommended me. I called a few months later when no payment had been received and they processed one £50 payment to my account for recommending a friend and one to my partner for being recommended and opening the new account.
They have now told him that they wont pay him for recommending me (or give me the £50 being recommended).
We do live at the same address - so maybe that's what's causing the problem.

masonic

IIRC, they clamped down on this some time ago. To paraphrase the T&Cs now on the vouchers, you cannot recommend someone without being an existing accountholder - if you are an existing accountholder, you are disqualified from being recommended yourself.

LisaT186

As I remember the person being recommended got £50 and the person doing the recommending received £50 as well, so in theory you should both get the money. Person one opens the account without being recommended so receives nothing then person two opens it being recommended by person one so you get £50 each. Both accounts would have needed to be funded with the minimum amount in the appropriate timescale, which I think was 8 weeks. Go to your local branch, they have a 'complaints procedure' specifically for these queries where they send the details to Head Office to be invesitgated, it's not a quick procedure as there were loads of enquiries!

masonic

LisaT186 wrote:

As I remember the person being recommended got £50 and the person doing the recommending received £50 as well, so in theory you should both get the money.

That is correct, but the OP was hoping A&L would pay out £100 to each of them.

LisaT186

masonic wrote:

That is correct, but the OP was hoping A&L would pay out £100 to each of them.

Sorry, missed that bit! It's only £50 each

gillbee

Thanks all. Look like I'll just have to be happy with my lot! £50 is better than nothing.