EGG Credit agreement rejection!

edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
3 replies 899 views
afterthegapafterthegap Forumite
15 Posts
Hi All,

I had an EGG account a few years ago which I paid in full and in turn closed soon after.

I opened it on-line and believe I may of been paying PPI, to confirm this I sent a letter to then using the template from this site along the £1.

EGG have replied today stating that becuase my account is now closed they are under no obligation to send me my agreement.

Please advise on the next step I should take?




  • dunstonhdunstonh Forumite
    106.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Please advise on the next step I should take?

    You sent the wrong letter. You used the method for debts that are still in force. Not those repaid/closed.

    You need the £10 subject access request method.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Ok, thanks! I,ll try that:D
  • Which address did you use? I have been trying to contact them to no avail. Thanks
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