Funds paid to fraudulent high st bank account

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
2 replies 833 views
PastigPastig Forumite
4 Posts
To cut a long story short, in an email phishing attack, an invoice that had been altered was sent via me to a client, who then paid it into a high street bank account in the UK. The account turned out to be entirely fraudulent, but the bank's only comment was 'Unfortunately, fraudsters are becoming more sophisticated'. Which I think is a very feeble excuse for allowing people to use your bank for fraud. They are refusing compensation to my client, and this has caused me considerable problems. Can you advise?

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