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Help With Parcel says signed but buyer saying not recieved!

A buyer states she hasnt recieved the package but RM website track and trace (I always send RD) says its been delivered.
Now Ive phoned them this am and the postcode is incorrect yet I sent to the PP and Ebay address where so I stand?
Buyer is wanting a refund?
This is what is ptting me off ebay more and more these days....
Thank you in advance :)

Comments

  • vax2002
    vax2002 Posts: 7,187 Forumite
    Tell them to start a claim with e.bay
    Sounds like feedback extortion to me.
    If the parcel was delivered and signed for, e.bay will find in your favour.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • :) Thank you for your reply.
  • I won a Wii and game once. Parcelforce left it with a random neighbour who signed with a wiggle so no way to identify them, and they didn't leave me a card to explain where my Wii was....I never got it back. So your customer may not be lying.
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