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self employed payment problems!

I have just started out as a childminder and have taken on a parent with 2 children, one is at school + one is 2. The parent is at college and the college are paying for the childcare costs.

There has been a few complications with regards to the eldest childs school hours, (he has autism so is not going full time just yet) the college said they would only pay for 1 month of the child being part time at college after that the parent needs to cover the shortfall. Parent cannot afford this as is at college etc etc. So i have been going backwards and forward with the college to get the money i am supposed to be paid, i was told by the college that they pay childcare termly so i was supposed to get paid from October - December on the 3rd October.

Being told i would be getting every 3 months (termly) i re-arranged my bills and rent payment to pay in line with when i get money, as this is my first job as a childminder i felt this would be the right way to do it,

Anyway, On the 3rd the college only paid me for the month of October with no communication as to why they had not paid up to December, i managed to get through to the person who deals with it and she advised that i would get the rest of the payment this thursday (6th) as they needed to get it agreed for the hours however would let me know if there was any problems, so i went ahead and made a budget on what money i had already and paid some bills which i was behind on (i have been out of work for a while) then yesterday comes and there is still no money in my account so i called the college to be told the invoice had not been put through as there was still a problem with child 1's hours at school.

After a lot of being fobbed off i got a call from the 'finance manager' she proceeded to be really really rude to me, telling me i should manage my money better, calling me a liar that the person had never told me i would get the payment this week, i came off the phone in tears.

i seriously dont know what to do about all this, i sure as hell know i dont want to be going through this stress all the time! what can i do?
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