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Claiming for lost 2nd hand item
chemical.galaxy
Posts: 1,143 Forumite
I have only ever put in lost item claims for brand new BIN'S.
But recently sold some of my child's used clothing which has gone missing. How do I make the claim without the original receipt? can I claim to the value of the ebay sale? looking at the form it says I need the original receipt.
The parcel was lost to Italy, and not for the 1st time!
But recently sold some of my child's used clothing which has gone missing. How do I make the claim without the original receipt? can I claim to the value of the ebay sale? looking at the form it says I need the original receipt.
The parcel was lost to Italy, and not for the 1st time!
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Comments
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Oh, post to Italy!:(chemical.galaxy wrote: »I have only ever put in lost item claims for brand new BIN'S.
But recently sold some of my child's used clothing which has gone missing. How do I make the claim without the original receipt? can I claim to the value of the ebay sale? looking at the form it says I need the original receipt.
The parcel was lost to Italy, and not for the 1st time!
The printed eBay transaction page can be included in the claim form0 -
As a private seller RM shoud accept the ebay sale page as proof. You will find a great many sellers, myself included have Italy blocked as a destination due to their postal service.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Good - thank you.
I have thought of blocking Italy - at the moment I send all over the world, Australia and Germany being my number 1 buyers after u.k.
I very rarely get Italian buyers, and the number of parcels lost to Italy is proportionally much higher than other countries, I hate to discriminate though!0 -
Lots of sellers have given up on sending to Italychemical.galaxy wrote: »Good - thank you.
I have thought of blocking Italy - at the moment I send all over the world, Australia and Germany being my number 1 buyers after u.k.
I very rarely get Italian buyers, and the number of parcels lost to Italy is proportionally much higher than other countries, I hate to discriminate though!0 -
in the more actions button (as shown below) there is a view order details button, which you can then press printer friendly version, then print and give in with the claim form as the proof of value
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