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HELP!!! Phone used 5.58 GB in 16 Hours!!

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Comments

  • Sazzarella
    Sazzarella Posts: 403 Forumite
    Part of the Furniture Combo Breaker
    27/09/2011 00:25 82.132.241.52 1 19.7569733 megabytes 0.20
    27/09/2011 00:26 82.132.241.52 1 10.0019112 megabytes 1.95
    27/09/2011 15:57 82.132.241.52 1 17.1467705 megabytes 3.43


    Whoever you spoke to about it being 5.5gb is quite frankly wrong as this would have cost you over £1000!!!
    The red is the data used and the blue is the price you have paid. Using the pricing system that DUTR posted....

    At 00.25am you used 19mb which was charged at 20p (20p per day for up to 20mb) = 20p

    At 00.26am you then used a further 10mb charged at 20p per mb now that you have gone over the 20mb per day (20p X 10) = £1.95

    At 15.57pm you then used a further 17mb charged at 20p per mb again due to going over the 20mb per day (20p X 17) = £3.43

    Total charge = £5.58


    DUTR wrote: »
    I read on the GG site
    Mobile Internet:
    Mobile Internet is charged at 20p a day (up to 20MB). You will be charged at 20p/MB until you use 1MB/day. If you use between 1MB and 20MB you will only be charged 20p/day. If you go over 20MB you'll be charged extra at 20p/MB.

    plus on the goodybag section

    Is unlimited really unlimited?
    The answer is yes, we are unlimited for personal mobile use - but not for commercial and automated use. Mobile Internet allowances exclude PC use and tethering.
    Married 30/08/14 :heartpuls
  • c-m
    c-m Posts: 770 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Yep it's Megabytes not Gigabytes, giffgaff are wrong if they are telling you otherwise.
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    I think the OP has misunderstood. I think its 5.58GBP for 47Megabytes. That is, five pounds and fifty eight pence not five point five eight Gigabytes.

    Whether giffgaff missed off the P from the GBP or the OP misread it, I don't know.
  • grant413
    grant413 Posts: 25 Forumite
    Thank you guys for all your help! Finally got it all sorted now!

    giffgaff had told me GB instead of MB by accident.
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    custardy wrote: »
    a GB is 1000mb

    1 GB is 1024MB in reality, not the 1000MB UK networks give you
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    diamonds wrote: »
    1 GB is 1024MB in reality, not the 1000MB UK networks give you

    my point was to give it some scale as to the OPs useage
    not much point of muddying the waters at that point
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