AA Breakdown cover

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
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hannahm2000hannahm2000 Forumite
4 Posts

I have recently found a direct debt from my account last month that appears as an AA Installment. I no longer have a car and cancelled my service with the AA in January 2011. I told them I had sold my car and needed to cancel all services with them in January and followed all that I was supposed to do.

I spoke with them today and they said that I had cancelled the insurance with them in January but not the breakdown cover and it is due to come out ever year.

But I did not authorise this payment and the direct debt came through with my bank as a new direct debt - not one that was created last year.

They were so unhelpful and said they could not offer a refund even though I do not need the service and will not use the service. I am so frustrated and want to take this further but do not know what the best thing to do is?

Anyone got any ideas on what I should do first?

Thanks in advance,

Hannah :mad::mad::mad:


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