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Talk Talk Go,s Slow.
utilitybroker
Posts: 2,207 Forumite
in Phones & TV
"Adverse publicity and Carphone staff reluctance to push TalkTalk, along with the "Christmas sales have slowed Carphone's broadband connections over the past three months.
TalkTalk Connections slipped to around 10,000 a week over Christmas, from around 20,000 a week in the previous period.
Despite that Carphone's broadband base reached 2.16m, making it the third largest in the country.
Store staff have reported a reluctance to connect people to the service, given the problems associated with it, despite TalkTalk sales being a significant sales target in retail. "
http://www.mobiletoday.co.uk/content/15526.asp?men=1&sub=3
Cant imagine why their staff dont want to sell it:D
TalkTalk Connections slipped to around 10,000 a week over Christmas, from around 20,000 a week in the previous period.
Despite that Carphone's broadband base reached 2.16m, making it the third largest in the country.
Store staff have reported a reluctance to connect people to the service, given the problems associated with it, despite TalkTalk sales being a significant sales target in retail. "
http://www.mobiletoday.co.uk/content/15526.asp?men=1&sub=3
Cant imagine why their staff dont want to sell it:D
0
Comments
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I just said this in another thread as a ex branch manager of cpw I kissed away bonuses for talktalk as I had a so many horrendous customer care issues with it not surprised in fact surprised there selling as many as 10k a week.
I told my staff if you dont have faith in it dont sell it. Realised then I ahd to leave CPW! lolIsn't the knowledge that comes from experience more valuable than the knowledge that doesn't?0
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