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Talk Talk Go,s Slow.

"Adverse publicity and Carphone staff reluctance to push TalkTalk, along with the "Christmas sales have slowed Carphone's broadband connections over the past three months.

TalkTalk Connections slipped to around 10,000 a week over Christmas, from around 20,000 a week in the previous period.

Despite that Carphone's broadband base reached 2.16m, making it the third largest in the country.

Store staff have reported a reluctance to connect people to the service, given the problems associated with it, despite TalkTalk sales being a significant sales target in retail. "

http://www.mobiletoday.co.uk/content/15526.asp?men=1&sub=3

Cant imagine why their staff dont want to sell it:D

Comments

  • I just said this in another thread as a ex branch manager of cpw I kissed away bonuses for talktalk as I had a so many horrendous customer care issues with it not surprised in fact surprised there selling as many as 10k a week.

    I told my staff if you dont have faith in it dont sell it. Realised then I ahd to leave CPW! lol
    Isn't the knowledge that comes from experience more valuable than the knowledge that doesn't?
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