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Urgent Question about my Nationwide account balance?

Hi everyone,

I have this question that is buggin me.. basically i have a nationwide account with no overdraft limit on it atall as far as i am aware.

Jus got a job and payed a check into the account in july and was ment to be paid into their in july..

When i go to a cash machine it shows this as the balance enquiry:

Account Balance: £220-
Available Balance: £220-

But i cant withdraw the hole thing and have been just withdraw 10 a day?

This doesnt make sense to me and is well confusing as i need to pay some bills. any help would be much appreciated thankyou!

Comments

  • lee1985
    lee1985 Posts: 204 Forumite
    edited 2 September 2011 at 10:55AM
    Best thing to do would be to call Nationwide, ask them to confirm your balance and ask why you can't withdraw your money at a cash machine. No-one on here could advise you as it could be anything, the cheque may not have cleared but the money already shows on your balance (though not available - this does happen with some banks), it could be a problem with the machine or your card, a delayed balance, perhaps the '-' means you're overdrawn, perhaps your card has a lower cash withdrawal limit for whatever reason, or maybe it is just human error. Best to call Nationwide :)
    I have worked at HSBC Bank in various departments both customer facing and process-related for six years. However, any advice given is my own.
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