Collection time etiquette

charliemaine1bee

Can i ask what would be a reasonable time to allow someone to come and collect an item they have won on ebay?I sold an item on Sunday-emailed after auction closed to ask nicely when would be best for them to collect it?..got a reply last night in broken english saying I let you know when i come,will try tomorrow...so am still none the wiser,Any tips please?

hermum

You can't open a NPB for 4 days after the end of auction. You don't want to do that too fast in case they pay by Paypal.
I would message them a couple of times-days that are convenient for you & ask them which one is suitable for them.

Obviously_the_best

only allow 14 days to collect, and don't let them pay by paypal, if they do refund immediately

hermum

Obviously_the_best wrote: »

only allow 14 days to collect, and don't let them pay by paypal, if they do refund immediately

14 days to collect? Most people do collection only on large items that they need out of the house pretty quickly. 14 days is far too long, I would expect it gone within the week, I'd open a dispute after the following weekend in case they can only collect at weekends.
You can't refuse Paypal unless it's motors, you can discourage & ask for cash but can't insist unfortunately.
OP it may be worth asking ebay for their phone number & calling them.