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Buying with credit card direct

I recently booked a hotel break and gave credit card details at a flower show and was told confirmation would be sent by post. Arriving home I visited the hotels web site only to find the worst reviews i have ever seen. I need to know what my legal rights are regarding cancelation etc. I will be most grateful for any relevant advice

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture First Post Name Dropper Photogenic
    What do the t&cs say re cancellations on the website?
  • stephane_2
    stephane_2 Posts: 3,076 Forumite
    Cancellation will all depends on hotel terms & conditions...but I would assume that if you've just booked a hotel room then most hotel will allow to cancel up to 48hrs before arrival without any penalties.
    Best to call them....at this stage your credit card company will ignore you.
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