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become a ebay Top-rated but sell very slow;(

Hi every1
Is it me or every one I was above-standard last month sell doing very well but yesterday I become a top rated seller I should sell more items but it looks like I have not sold one item I always sold 50 items before I become top seller but now is 0 item .. can someone pls help me I don't know what I'm doing wrong ...
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Comments

  • GregtheHammer
    GregtheHammer Posts: 1,036 Forumite
    Only upgraded this week from a Basic Shop to a Featured one, since then sales had just ground to a complete halt. I am just like you wondering what has gone wrong?
  • We're in to the 3rd week of the month now, most people will have spent their money so unless you are selling necessities sales will slow down until people get paid again (June and most of July was busy but this week has been noticeably slower than usual).

    TRS doesn't instantly give you more sales, there are some buyers who prefer TRS sellers so are more likely to choose your listings and there is also increased exposure in the search results, but TRS only gives a small boost, impressions vs sales is still the big contributor.

    You also shouldn't measure sales over a short period as there are so many variables, looking at your sales over a 3 month period will give a better measure of success (although there are still varables, obviously Christmas will be busy, August may be slower due to summer holidays and any sunny days will result in less peole sitting in front of the PC, fortunately mobile shopping counteracts this slightly).

    Best advice is look at your competitors, if they aren't selling well either then it is just the way the market is for that period of time, if they are doing well you have to try and figure out why and replicate that if possible.

    One thing about eBay, if one item is selling well, usually someone will spot this and join in, usually undercutting. Keep an eye or prices, it isn't the most important aspect, but if 10 people are selling the same thing £2 cheaper and you aren't offering anything better than them in terms of service, etc, you'll only pick up sales based on buyers not searching correctly.
    In the game of chess you can never let your adversary see your pieces
  • rebin123
    rebin123 Posts: 98 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    ludovico wrote: »
    We're in to the 3rd week of the month now, most people will have spent their money so unless you are selling necessities sales will slow down until people get paid again (June and most of July was busy but this week has been noticeably slower than usual).

    TRS doesn't instantly give you more sales, there are some buyers who prefer TRS sellers so are more likely to choose your listings and there is also increased exposure in the search results, but TRS only gives a small boost, impressions vs sales is still the big contributor.

    You also shouldn't measure sales over a short period as there are so many variables, looking at your sales over a 3 month period will give a better measure of success (although there are still varables, obviously Christmas will be busy, August may be slower due to summer holidays and any sunny days will result in less peole sitting in front of the PC, fortunately mobile shopping counteracts this slightly).

    Best advice is look at your competitors, if they aren't selling well either then it is just the way the market is for that period of time, if they are doing well you have to try and figure out why and replicate that if possible.

    One thing about eBay, if one item is selling well, usually someone will spot this and join in, usually undercutting. Keep an eye or prices, it isn't the most important aspect, but if 10 people are selling the same thing £2 cheaper and you aren't offering anything better than them in terms of service, etc, you'll only pick up sales based on buyers not searching correctly.

    Thank you for the advice I was doing 500 item very month without TRS but now not even 1 item.I'm selling mobile case battery and I'm the cheapest on ebay....
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you searched on your own items?
  • rebin123
    rebin123 Posts: 98 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Have you searched on your own items?

    Yes I did some off it are in page one and some are page 2 and every item I sold is over 100.300 and 500 items sold.... Do u thing I don't have to panic..
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I do approximately 1500 sales per month and if I had a day with £0 sales, I would panic. Particularly if something had just changed. I would try to find out why, the first being a search (as a buyer) to see if your items are visible. If they are, then it isn't a case of the items being invisible - although I would try looking for them under a guest account and with as few search words as possible - to narrow the field. Just to be sure.

    There have been some discussions about shops not being 'visible' in searches, but I have checked and mine is. I did have a glitch some time ago with my holiday settings coming on and off and the listings being invisible. It took a whole week to remedy.

    Have you done a year on year sales analysis. What did you sell last year (on the same day ie 21st but also on the same Thursday in July). If you use the sandbox thing on Paypal, you can try a 'test purchase' to ensure there isn't a problem with people buying your items.

    Look at your competitors on Goofbay and see what they have sold recenlty.
  • rebin123
    rebin123 Posts: 98 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I do approximately 1500 sales per month and if I had a day with £0 sales, I would panic. Particularly if something had just changed. I would try to find out why, the first being a search (as a buyer) to see if your items are visible. If they are, then it isn't a case of the items being invisible - although I would try looking for them under a guest account and with as few search words as possible - to narrow the field. Just to be sure.

    There have been some discussions about shops not being 'visible' in searches, but I have checked and mine is. I did have a glitch some time ago with my holiday settings coming on and off and the listings being invisible. It took a whole week to remedy.

    Have you done a year on year sales analysis. What did you sell last year (on the same day ie 21st but also on the same Thursday in July). If you use the sandbox thing on Paypal, you can try a 'test purchase' to ensure there isn't a problem with people buying your items.

    Look at your competitors on Goofbay and see what they have sold recenlty.

    I sold 3 item today but this is nothing compare to last week I always sold 30 to 50 before I become TRS...
  • rebin123
    rebin123 Posts: 98 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Do you thing it take time to process ebay.
  • I'm not very secured with ebay, I don't prefer ebay. Some of my friends don't recommend ebay.
    Late in the room:beer:
  • Sales have been abysmal in July for me, sold less than 10% of what I normally sell :(
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