New HSBC PPI Letter rcv'd today !

bandofbrothers

Hi,

So after lodging my HSBC PPI claim i get ;

Letter saying they will reply in 8 weeks.
Another saying they need another 4 weeks.

Now I get a letter saying they are now allowed to take upto 16 weeks from the date of my contact with them to reply as now permitted by the FSA because of the backlog, but will pay interest to compensate for any delay !

Looks like its gonna be a long slog to the end !!!

Anyone else got such a letter ?

di3004

bandofbrothers wrote: »

Hi,

So after lodging my HSBC PPI claim i get ;

Letter saying they will reply in 8 weeks.
Another saying they need another 4 weeks.

Now I get a letter saying they are now allowed to take upto 16 weeks from the date of my contact with them to reply as now permitted by the FSA because of the backlog, but will pay interest to compensate for any delay !

Looks like its gonna be a long slog to the end !!!

Anyone else got such a letter ?

Hiya

Yes the majority are receiving these letters now, the FSA have given permission for extra time, they may still resolve your complaint sooner though, good luck, and check the details of this on the FSA website also.

http://www.fsa.gov.uk/pages/Library/Communication/PR/2011/049.shtml

bandofbrothers

Well at least they are keeping me in the loop and all it's cost me thus far is an initial e mail and a questionnaire !

Fingers crossed and a waiting game !

di3004

bandofbrothers wrote: »

Well at least they are keeping me in the loop and all it's cost me thus far is an initial e mail and a questionnaire !

Fingers crossed and a waiting game !

Fingers crossed.;)

IANC

bandofbrothers wrote: »

Hi,

So after lodging my HSBC PPI claim i get ;

Letter saying they will reply in 8 weeks.
Another saying they need another 4 weeks.

Now I get a letter saying they are now allowed to take upto 16 weeks from the date of my contact with them to reply as now permitted by the FSA because of the backlog, but will pay interest to compensate for any delay !

Looks like its gonna be a long slog to the end !!!

Anyone else got such a letter ?

I received the same letter today.

When did you post the original letter out of interest?

bandofbrothers

Hi,

I e mailed hsbc on the 7th of May 11 and got an e mail reply on the 11th of May 11

J_i_m

16 weeks.... wow... that's heart breaking. To think I've and many others like me have only been waiting over 70 weeks and still counting so far.

bandofbrothers

J_i_m wrote: »

16 weeks.... wow... that's heart breaking. To think I've and many others like me have only been waiting over 70 weeks and still counting so far.

So we are all in for the long slog then !

My thread is not a rant but to see if this reply is happening across the board !

So wether it takes 16 weeks or 70 + to get a decision I'm patient