Just wondering if anyone’s heard of this situation before?

To cut long story short, was missold PPI on a car finance loan, the loan had been settled 4 years previous, total PPI due approx 1100.

PPI was missold at dealers, letters went to dealer and Blackhorse, months of letters to and fro, dealer accepted responsibly and explained in there final letter that they and Blackhorse would settle. I sent back signed acceptance and 3 weeks later received a cheque for roughly £300, however this was for interest of premiums paid. The letter sent with this refund explained that the cheque for premiums will be sent shortly by Blackhorse. Has anyone had this experience as surely the dealer should have settled in full with me and maybe struck a deal themselves with Blackhorse? I’m about to go to FOS as I’m not happy at all…

BTW: Thanks to this site i wouldn't have got this far :T

Comments

  • amersall
    amersall Posts: 17,032 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Well done on your win !!.
    You should chase the other cheque up and if you get no joy then threaten that you will go the FOS.
    The waiting time for FOS at the moment can be anything up to 2 years!.
    Best to deal with the company first.
  • Marse
    Marse Posts: 2 Newbie
    Thank you amersall, will give it another couple of weeks and see where to go from there... just thought it unusuall that a dealer and finance company would split the blame!
  • amersall
    amersall Posts: 17,032 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Yes, that does seem odd!! i have never heard this before,but at least you "won", well you will have, when you get the other cheque:rotfl:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243K Work, Benefits & Business
  • 619.9K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.