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lowell financial/hamptons legal

I have been receiving letters from the above regarding a debt with capital one the card limit was only £200, a while back i became unemployed and to be honest this debt wasn't high on my list. I moved house in this time and forgot about it I have now started getting these letters saying I owe over £400 to them. I have read other post about this company and would like some advise on this matter.
Thanks

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    How long ago is "a while back"?
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    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • 2008 but the letters have started about a month ago, my own fault but I wasnt in a position to pay it and I dont want to pay what I dont owe.
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    OK. Also, when did you first take out the card?
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Tixy
    Tixy Posts: 31,455 Forumite
    Between 2008 and now the balance could easily have increased by that amount with late payment fees and overlimit fees. You could ask them for a breakdown of the balance.

    However as the debt is with debt collectors they would probably be open to you making them an offer to clear the debt. If you do this make the offer in writing and get written confirmation from them that the payment will be in full & final settlement of the debt.
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • the card was first taken out around 2003
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    In that case, you can write to Lowells to demand a copy of the credit agreement and a statement of account.

    Requires a £1 fee. Normally best done via postal order.

    See the info and letter in this link.

    http://www.nationaldebtline.co.uk/england_wales/page.php?page=getting_a_copy_of_your_credit_agreement_and_account_details

    Make sure that you add to that letter that you require a breakdown of any interest and charges that have been applied to the account.

    Should Lowells not be able to provide a copy of the agreement (a unsigned reconstructed one is OK as long as it contains the same info as the original), or not be able to justify any charges they have added, then as said, that could give you better ground to negotiate a F&F or some such settlement.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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