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Equifax - Vodafone Alert

Hi guys,

I have just had an email from Equifax saying my credit report had something new to say...

Got a little bit excited as I thought two of my debts would be settled (o2 and new look)

Anyway turns out it's for a new credit agreement - WHAT?! :eek:

with Vodafone - which I have a contract with anyway but it's due to end in August so I have just asked Vodafone and they said that nothing has changed in the past 3 months - any ideas what this could be or is it a quest for Equifax?
Life is too short not to love what you do.

Comments

  • ElmerFudd
    ElmerFudd Posts: 444 Forumite
    I'd get onto it with Equifax. May be someone has used your details to get a new contract with Vodafone.
    Debt at worst: £33000 (Feb 2011). Present debt: £25610 (Apr 2012)
    Lloyds old (22.4%) = 560 (Dec 2012)
  • rdchick
    rdchick Posts: 1,815 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    that's what I thought - I have emailed them... no one better had otherwise I'd not be a happy bunny! xx
    Life is too short not to love what you do.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi rdchick,

    I can understand why this would leave you concerned.

    If you would like to me take a look at your account to make sure that nothing has been actioned, you can email me directly via the address shown here. You will need to put WRT135 FAO Heidi in the subject and a link to this thread.

    Many thanks,

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • rdchick
    rdchick Posts: 1,815 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi Heidi

    Thanks for your response - do not fear it's all sorted - think it's because I've added my new address to my contract so it's pulled all the info through :)

    Thanks for getting in touch - did scare me!

    Stephie
    Life is too short not to love what you do.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi rdchick,

    I can understand why you would be worried by it. Glad to hear that's all it was! :)

    Best wishes,

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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