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Seller request to cancel item after collecting it from seller

2

Comments

  • helsuz
    helsuz Posts: 18 Forumite
    JPS29 wrote: »
    There is absolutely no way you can get in troubloe for this, AT ALL. Its up to you whether you want to let the seller keep the fees, or ebay. It really is as simple as that. Like macfly I would have thought they would have offerd you a sweetener though. Also did the item go really cheap or for about its worth anyway, just out of curiosity?

    It wasn't particularly cheap, I paid about what it's worth.
  • JPS29
    JPS29 Posts: 1,607 Forumite
    Ok, was just seeing if it was uber cheap, hence the seller trying to recoup some money. As before the ball is in your court, but to reiterate you can't get in trouble, whatever you decide.
  • helsuz
    helsuz Posts: 18 Forumite
    You need to make your decision.

    If you don't act, the mutual 'times out' at 7 days and the seller is reimbursed their fees. If you accept, they are reimbursed, if you decline they don't.

    So, if I decline, they have no right to respond at all - so they can't for instance invent a different reason for cancelling, e.g. claiming that I refused to pay them or something like that?
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    I bought a full set of brand new tyres from a guy on eBay for just under £480 (RRP was close to £1000) Went to collect them and pay cash. Told him I was happy with them and if he wanted to save 10% for the fees then I was more than happy for him to cancel the transaction.

    So he offered the tyres to me for £450. I was happy.

    He saved a load of fees. He was happy.
  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    helsuz wrote: »
    So, if I decline, they have no right to respond at all - so they can't for instance invent a different reason for cancelling, e.g. claiming that I refused to pay them or something like that?

    if they did you they would not be able to prove that you've got the item. It would be NPB versus INR.... you are even really, you can't prove you paid, he can't prove you got it.
    And one NPB strike won't damage your account (I heard that the first one is cancelled automatically on appeal anyway, but I don't know for sure)
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    But if they should open a dispute all the OP would need to do is pay via Paypal & then open an INR dispute & the seller would end up with a strike.
    OP you obviously feel uncomfortable about this or else you wouldn't have asked for advice.
    Play dumb as I suggested before, decline the mutual & reply saying, that they must have accidentally sent to the wrong person as you collected the item, thank you.
    A seller has to be a bit stupid to send a cancellation through after the item's been collected.
  • helsuz
    helsuz Posts: 18 Forumite
    hermum wrote: »
    But if they should open a dispute all the OP would need to do is pay via Paypal & then open an INR dispute & the seller would end up with a strike.
    OP you obviously feel uncomfortable about this or else you wouldn't have asked for advice.
    Play dumb as I suggested before, decline the mutual & reply saying, that they must have accidentally sent to the wrong person as you collected the item, thank you.
    A seller has to be a bit stupid to send a cancellation through after the item's been collected.

    I have already paid by cash though, so can't pay again via paypal! Where would that leave me if they launched a vindictive no payer dispute to get back at me for not helping them get out of their fees?
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You would only pay via paypal if they opened a NPB against you.
    I would have left positive FB & then responded to the cancellation, sorry but I believe that you have sent this to the wrong person, I paid cash on collection. Thank you.
    If the seller didn't want to pay fees they should have advertised elsewhere, Gumtree for example.
    I dislike paying ebay & paypal fees as much as anyone but I think that if you're going to use the service you should pay for it.
  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    hermum wrote: »
    You would only pay via paypal if they opened a NPB against you.
    I would have left positive FB & then responded to the cancellation, sorry but I believe that you have sent this to the wrong person, I paid cash on collection. Thank you.
    If the seller didn't want to pay fees they should have advertised elsewhere, Gumtree for example.
    I dislike paying ebay & paypal fees as much as anyone but I think that if you're going to use the service you should pay for it.

    I think you need to decline the request, or they will get their fees back by default.
  • helsuz
    helsuz Posts: 18 Forumite
    Thanks for the advice, I think I will have to decline their cancellation request as it is the right thing to do. The only reason I have hesitated at all is because now I know they are a bit dodgy (in their fee evasion attempts) I worry that they will try to get back at me in some way if I don't go along with it. Paranoid perhaps... but when people are not honest in their approach it does make you wonder...
This discussion has been closed.
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