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Claiming for unsigned recorded delivery

lovinituk
lovinituk Posts: 5,711 Forumite
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in Ebay, auctions, car boot sales, post & parcels
I read on here recently that you can claim from Royal Mail if a recorded delivery item has been delivered but no signature has been obtained. I've had a look but can't find it again - can someone who knows let me know the process?

Many thanks

Comments

  • mcjordi
    mcjordi Posts: 4,238 Forumite
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    i dont know the process.. maybe soolin or custardy will know tho

    all you will get is the recorded portion back (74p??) so possibly a book of stamps
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  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    mcjordi wrote: »
    all you will get is the recorded portion back (74p??) so possibly a book of stamps
    That's ok with me - I just went back through the last couple of months of postage and was shocked at how many still show as processing (probably 30- 40% of all recorded I have sent over that period!). Should add up to a nice few stamps!
  • hermum
    hermum Posts: 7,123 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    https://forums.moneysavingexpert.com/discussion/3125502
    the link from a recent one
  • soolin
    soolin Posts: 73,094 Ambassador
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    Yep it is well worth doing and has th eadvantage as well as logging all these unsigned items with the PO so they know what sort of level of problem they have.
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  • Nikkster
    Nikkster Posts: 6,391 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Ooh - I never realised you could claim back for this - have checked my recent receipts and 3 out of 9 items sent by recorded post are still showing as 'being progressed'! Thanks for bringing this up!
  • suited-aces
    suited-aces Posts: 1,938 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Though isn't it often the case that they'll have the signature on their records, making it a double whammy A) ebay can't see a signature cos it's not online andb B) royal mail have the signature in their records so won't pay out
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