Argos exc 16 day money back

h4x3r

Hello brought something from argos which excludes the 16 day money back gruntee. the product is like a week old and it is fualty there for can i get a refund? as it is fualty i dont want the smae product again??

sinandie

h4x3r wrote:

Hello brought something from argos which excludes the 16 day money back gruntee. the product is like a week old and it is fualty there for can i get a refund? as it is fualty i dont want the smae product again??

Tha t can depend on what the item is ie if its a game for the playstation that could really be copied then they may offer you a replace only, if its a shaver for eg then you prob get a refund Goodluck

IClaudius

If there's a fault with the product...
We've made it easier!

If you bring it back to us within 30 days with your proof of purchase*, we'll give you a replacement or a refund.
If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.
This does not affect your statutory rights.



from the Argos website.
The 16 day money back gtee exclusion is if you change your mind about a product, not if it's faulty.

sinandie

IClaudius wrote:

If there's a fault with the product...
We've made it easier!

If you bring it back to us within 30 days with your proof of purchase*, we'll give you a replacement or a refund.
If you've had the product for up to 1 year, we'll repair the product or, if that's not possible, give you a replacement or, if that's not possible, a refund.
This does not affect your statutory rights.



from the Argos website.
The 16 day money back gtee exclusion is if you change your mind about a product, not if it's faulty.

Yes you are correct however if the item being returned is in a condition that would for example and very hypothetical been thrown around a room and in a terrible condition or a playstation game that is scratched very badly then the likely hood is that they would not recieve a refund it would be best to return the item to the store and see what happens