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Bt phone records
odydog
Posts: 29 Forumite
in Phones & TV
Hi new to this site.
Was just wondering if anyone can tell me about phone records. can i get an itemised bill for 07/08. i am trying to dispute a paid bill and need to find proof of phone calls made etc.
many thanks
Was just wondering if anyone can tell me about phone records. can i get an itemised bill for 07/08. i am trying to dispute a paid bill and need to find proof of phone calls made etc.
many thanks
0
Comments
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From the BT website -You can view and download up to 15 months' worth of previous bills at My BT.
Oldest bill I can view is from Nov '09.Dave. :wave:0 -
Bills are not the same as Call Itemisation. The longest I've been able to go back is just a year. Bills are available going back 5 years (but won't include itemisation). I understand they are required to retain records for a minimum of 6 months, but it would be unrealistic to expect them to hold them for much longer due to the amount of data to be warehoused.0
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Anyone have success getting phone records from bt from 2005,needed for tax credit dispute....0
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No chance. The data is not retained for this length of time. Bills yes, itemiosation no.0
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