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Feedback opinions please
elmer
Posts: 921 Forumite
HI
I won a shirt on 26th Feb.
On 3rd March I had a message from the seller to say she had sent me the wrong item and could I return it to her, and she refunded me £2.00 for postage.
I said sure, but it hadnt arrived yet, and had she sent my shirt to someone else.
She replied to say no she had just sent me the wrong item and was keen to get it back, Ive since had several more emails from her on the subject, so finally yesterday I asked if she had also sent the shirt and she says No she will post it on Monday.
Now I am keen to get the shirt I have paid for, I am rather miffed that all her efforts are directed at getting her belongings back and not at fulfilling my transaction, although she has been perfectly pleasant throughout.
Am I being unreasonable and any suggestions for feedback/stars.
Thanks
Elmer
I won a shirt on 26th Feb.
On 3rd March I had a message from the seller to say she had sent me the wrong item and could I return it to her, and she refunded me £2.00 for postage.
I said sure, but it hadnt arrived yet, and had she sent my shirt to someone else.
She replied to say no she had just sent me the wrong item and was keen to get it back, Ive since had several more emails from her on the subject, so finally yesterday I asked if she had also sent the shirt and she says No she will post it on Monday.
Now I am keen to get the shirt I have paid for, I am rather miffed that all her efforts are directed at getting her belongings back and not at fulfilling my transaction, although she has been perfectly pleasant throughout.
Am I being unreasonable and any suggestions for feedback/stars.
Thanks
Elmer
0
Comments
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Untill you recieve the actual Item you haven't really got the full picture to decide on FB. Wait for that then make a decision.'The More I know about people the Better I like my Dog'
Samuel Clemens0 -
Regardless of the outcome I'd be looking for very low stars on communication already! I'd also be looking at a 2* for despatch time, I can't believe she has already waited over a week without posting your item, it's hardly your fault she sent the wrong one to start with.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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