help please seeing this when i start up

julesangles

hi
can you help?
i see this everytime i start my computer.#
the procedure entry point getprocessimagefilenamew could not be located in the dynamic link library PSAOI.DLL

what on eart does it mean?
more important how do i get rid of it?
i have only seen it since loading internet explorer 7.
i also need to know how to do email shortcuts on this. i had a little button that said go to mail thing on last one cant find it on this.
thanks in advance
Jules

albertross_2

is that psaoi or psapi? Does the file exist on your hard disk?

julesangles

err.... i dont know.
how do i find that out?
not very techie sorry.

kateshortforbob

First, as albertross says, check: is it PSAOI or PSAPI?

If it is psapi, try this and see if it works.

Do a search on your hard drive for psapi.dll.

If the search finds more than one copy of this file, check the location of each one. Make sure you have a copy in a folder:

<Hard Drive Letter>\WINDOWS\system32

If you have copies in other places, rename them to something like oldpsapi.dll. Do not delete them and do not rename anything else that isn't named exactly psapi.dll.

IE7 is looking for this file and getting an old version (which doesn't contain getprocessimagefilenamew).

As for the mail thing, I'm not sure. You could try looking here: Internet Explorer 7. It says they've removed some stuff from the toolbar to make it more tidy, so your button could be hidden in one of the menus.