Am I entitled to reclaim phone insurance payments

edited 29 January 2011 at 12:48PM in Reclaiming Mortgage Fees, Council Tax, etc
2 replies 750 views
whoops_a_daisy_2whoops_a_daisy_2 Forumite
1 Post
i have stupidly been paying phone insurance since 2007 to present for a phone that has not been in use for years. Now I have realised I have cancelled the direct debit but the insurance company states that I am not entitled to any refund. Does anyone know if I can prove the phone has not been in use(via the service provider orange) could I claim for a refund.

i understand that is my error but surely no one should pay insurance on an item they can prove was not in use?

any help is much appreciated.


  • lincroft1710lincroft1710 Forumite
    15.1K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    If you were insured for theft of or damage to the phone, then you would not be entitled to any refund.
  • McKneffMcKneff Forumite
    38.6K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    How did you not notice for nearly 4 years.:eek:

    Just be sure you have actually cancelled the insurance with the company
    Cancelling the DD doesnt cancel the insurance so they could still chase you for it.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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