EXPIRED 16 packs of Pampers Baby Wipes £4.99 on Amazon

nutnbolt

Rang the 0800 number and told them that I wanted a refund as I was expecting 16 packs of wipes not 4. After much deliberation and also saying " well I've spoke to friends of mine who ordered these and they have been given a refund and been told to keep the wipes as its a personal hygiene item" So, I've been told to keep the wipes and that I would be refunded within 2-3 days :T:T:T

shoe*gal_2

The email is the same one when the Geox I ordered came and the wrong shoes were in the box. I think a meaner email or a phone call is in order.

dtaylor21184

Mine have just been delivered strange time to deliver but hey

So who do I phone now then about it

nutnbolt

Go to amazon and log into your account. Try clicking onto returns and it will give you an 0800 number to ring. Hope this helps.

dtaylor21184

Thank you I'll go do it

lou47lee

I recieved 1 4 pack of wipes today i have emailed them so lets see what they say!! it states on my invoice which was in the box 16x72 (1152 wipes) so where are the others??? as i can see it was a muck up on there behalf so will wait and see what happens next

cheekyherb

I too recieved only 288 wipes (4 packs) today. I have been on hold now for 15 minutes and whilst doing so have emailed....

I am currently talking to a very vague woman who is able to offer me a "partial" refund on my order. I asked what this meant and when I could expect to receive the full number of wipes I had ordered, she has now put me on hold to check how much refund I can expect !

Ok, so she has offered me £3.21 refund per set I ordered. I told her this is not acceptable and I know that others have been offered a full refund. She has put me back on hold (again!)

15 mins later I have been offered a full refund and told to keep the wipes as a good will gesture!

alyssa_liss

is it best ringing or emailing ?

nutnbolt

Don't forget to post a review on amazon so everyone can see. 6 reviews so far with only 1 star out of 5!!!!

zebedeesaysboing

I would phone, there is an 0800 number or a button you can request for call back which they do immediately.

I did spend about 30 mins on the phone but they are issuing a full refund and I can keep the wipes I was sent.