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Outstanding debt

I recently put a claim in to santander to reclaim ppi on a loan. They have excepted and have written making me an offer,but they want to take the refund off my remaining loan debt. Is there a way round this??? I understand why they would want to do this as I owe them money,but am i right in thinking I dont owe them for the ppi,it was an extra charge added to my loan that I am entitled to have back. Anybody else had this, and can I get round it???

Comments

  • dunstonh
    dunstonh Posts: 121,401 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    but am i right in thinking I dont owe them for the ppi,it was an extra charge added to my loan that I am entitled to have back.

    No. You are not entitled to have it back. It can be used within the financial product involved. Some will pay it back, some will alter the product. However, there is no entitlement for you to do it one way or the other. You can ask them but if they say no then thats the end of it.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Look at it in another way, you will owe less money than you did.:D
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • I appreciate that,lol,but I could really do with the pennies in my bank at the mo.
  • roonaldo
    roonaldo Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I appreciate that,lol,but I could really do with the pennies in my bank at the mo.

    they are within their rights to do this if you are in arrears on a loan
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