PPI claim

angel_face_2

Hi can anyone advise - took out loan and sent letters re: Martins advice. Did not get any joy and referred it to the Financial People it has taken them nearly three years to investigate and received a letter 2 weeks ago to say they do not up hold my claim. Have been told i have 1 week to appeal against their decision - not sure what to do now. Basically said that i could have declined the PPi at the time i took the loan but i was not told this, it was taken out so that my relative could have a bypass operation! Please help feel like screaming!!!

di3004

angel_face wrote: »

Hi can anyone advise - took out loan and sent letters re: Martins advice. Did not get any joy and referred it to the Financial People it has taken them nearly three years to investigate and received a letter 2 weeks ago to say they do not up hold my claim. Have been told i have 1 week to appeal against their decision - not sure what to do now. Basically said that i could have declined the PPi at the time i took the loan but i was not told this, it was taken out so that my relative could have a bypass operation! Please help feel like screaming!!!

Hi there

So sorry to hear this, after 3 long years as well.

I would try to give any further information you have and it will be passed on to the ombudsman himself for further review.

I believe there have been a few cases not upheld recently by the FOS.

I note you said you received the letter 2 weeks ago, do you mean it was one week from there, or one week left from here, in order to appeal?

amersall

Hi there, sorry to hear this,what were your reasons for mis sell?

angel_face_2

Sorry took so long to reply wasnt sure where my message would appear. It was one week from last Wednesday and that was only because I sent an urgent email as the Advisor was not answering his phone. Not sure what to send as have already sent everything at the beginning. Going to send letter recorded delivery at least that way he can not say he received it.

amersall

angel_face wrote: »

Sorry took so long to reply wasnt sure where my message would appear. It was one week from last Wednesday and that was only because I sent an urgent email as the Advisor was not answering his phone. Not sure what to send as have already sent everything at the beginning. Going to send letter recorded delivery at least that way he can not say he received it.

Why could you have declined it, and what were the reasons you claimed mis sell?.We may be able to help you more if we knew this.

angel_face_2

I wasnt told at the time i took out the loan that the PPI was optional, only aware that this was the case when i got the letter from the Financial Ombudsman.

amersall

angel_face wrote: »

I wasnt told at the time i took out the loan that the PPI was optional, only aware that this was the case when i got the letter from the Financial Ombudsman.

do any of these reasons apply to you?

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#checklist
Do they have evidence that this was sold in the correct way to you, and that everything was explained about this product?

dunstonh

I wasnt told at the time i took out the loan that the PPI was optional, only aware that this was the case when i got the letter from the Financial Ombudsman.

Can you prove that you were told it was not optional?