Nationwide Credit Card Very slow application time!

callistris

I'm just wondering if anyone else who has applied for a Nationwide credit card has encountered it taking ages to arrive.

I applied online for the above after reading Martins advice on spending abroad. I filled out the online application back on the 3rd August, I got the approval for my card straight away so sat back and awaited my paperwork to arrive.
2 weeks later and nothing! I phoned nationwide to follow this up who stated I should have got it by now, so arranged for some more to be sent out.
This 2nd lot of paperwork I received, but this time had some of the paperwork missing, which was to do with what I.D I had to send in. Two more phone calls were made to chase this up, to be told to speed things up I could take the I.D into a local branch. This I did on the 23rd August.
We are now today the 6th September and still nothing from Nationwide and when checking online my application still states 'waiting for I.D'. After a further phone call today I'm now told they have my I.D but for some reason nobody has done anything with it yet, and it will take a further 7 - 10 working days for my card to arrive:(

Has anyone else encountered this misfortune with Nationwide?

I was considering moving my current account to them, but as they've made such a shambles with this I'm in two minds whether to or not!

I bet they won't be as slow in applying interest to my account, if I ever get the card that is;)

walesrob

Yep, I had exactly the same problem, and I got to the point where my application was apparently "expired" because it hadn't been completed within 28 days. I was advised by branch staff to apply again. Not likely.

callistris

Thanks for your reply walesrob;)

I really hope that doesn't happen to me, well I'll do my best to avoid it by constantly chasing them up as I want it for my holiday on the 29th September:D

callistris

Well this gets better as I've been informed today that they have now lost my I.D at the branch I handed it in at, so I have to start all over again this time I'm posting it back via special delivery:cool:

callistris

I'm trying through the branch again as the new paperwork never arrived in the post, but this time I'm armed with all the info what the branch has to do and a very nice ladies at account openings has said to ring her while at the branch if they struggle with it lol

Wish me luck:D

digitalphase

Oh gosh, good luck. What a shambles Nationwide are :mad: loosing your ID :eek:

callistris

After going to a decent branch everything is sorted now and my account has been opened:T

devilswife

callistris wrote: »

After going to a decent branch everything is sorted now and my account has been opened:T

lol well done now you just have to await your card!!

callistris

devilswife wrote: »

lol well done now you just have to await your card!!

Up to 10 working days I was told, so fingers crossed they stick to this as then it will arrive 5 days before I go on holiday;)

devilswife

callistris wrote: »

Up to 10 working days I was told, so fingers crossed they stick to this as then it will arrive 5 days before I go on holiday;)

lol yeah well fingers crossed it arrives in time for you! is it the gold or classic u got?

callistris

Amazingly I was accepted for the Gold Card:j