FOS Say No 31 August 2010 at 6:49PM in Reclaim bank & credit card charges 3 replies 666 views

markpwa8

I have tried to reclaim bank charges and bank said no.

Gone to FOS and they have said no (twice)

Referred my complaint for a review and again no.

They have said thet will re-review if I want them to and if I can supply any info not supplied already.

Any help on what I can put?

dunstonh

Any help on what I can put?

Since the court case, the FOS are automatically rejecting any complaints on bank charges unless it is due to incorrect application of charges or financial hardship.

What reasons do you think you have for them making a special case for you?

markpwa8

I have claimed financial hardship due to problems making payments on everyday items... I am a discharged bankrupt. They charged £1036 in fee's.

Premier_2

The bank said you no, The independent ombudsman said no.

There's no where else to go. They either don't accept your claims of financial hardship or don't accept the bank has not given you a positive and sympathethic approach to your situation.

There's no obligation to refund bank charges, even if in financial hardship.