Is It Possible to Re-claim After Bank Rejected Claim 29 August 2010 at 9:22PM in Reclaim bank & credit card charges 3 replies 726 views

Kedster

I sent a letter to Barclays requesting refund of the approx. £2300 bank charges I'd received. Within a few months I received a letter saying that my complaint was not going to be upheld and that if I didnt contact them within 8 weeks they would close the file. This was December 2009 and I did not take it any further as I suppose I assumed going to the Financial Ombudsman wouldn't maybe be able to help.

However, I wonder if its possible to re-claim and stick with the complaint this time?

Has anyone done this?

Many thanks.

K

dunstonh

This was December 2009 and I did not take it any further as I suppose I assumed going to the Financial Ombudsman wouldn't maybe be able to help.

Correct assumption. The FOS is automatically refusing bank charge complaints unless its incorrect application or hardship.

However, I wonder if its possible to re-claim and stick with the complaint this time?

what would be your reason for complaint that is likely to succeed where others have failed?

Kedster

As this site says, people shouldn't automatically be put off by taking it further if someone's bank refuses to refund. This site says that's exactly the type of letter banks/building societies hope to put people off with. My reason for complaint is still the same as previously, I was put off with the letter I received but am still in the financial hardship I was last year.

dunstonh

As this site says, people shouldn't automatically be put off by taking it further if someone's bank refuses to refund.

Are you reading the latest information? Where are you going to take it further to?