Best ISA recommended

Vande

Hi,

Not logged in to these boards for a while, so hello again.

Has anyone had problems with the Kent Reliance ISA which is currently being recommended as the best one?

A few weeks ago I transferred all my money out of my Nationwide ISA into one of those with a cheque, and I STILL have not received any kind of welcome pack.

All I received was a letter acknowledging the transfer.

I rang a couple of weeks ago and told them this, and they said they are waiting for the cheque to clear. But I still have not received anything from them. This seems most iregular, as without any information how can I know how to do the most basic things, like pay in and withdraw money?

I just tried ringing them again today, but it's the old "all lines are busy" story.

Thanks
Dez

Vande

How odd that not a single person has answered.

Does that mean that no one else has had problems? Or could it mean *Shock Horror* that none of you are even bothering to take Martin's advice in certain areas, and that I am the only one who opened his recommended top payer??

humfer

Have they confirmed the money has arrived?

steady__eddie

Quote

A few weeks ago I transferred all my money out of my Nationwide ISA into one of those with a cheque, and I STILL have not received any kind of welcome pack.

As is the norm, I am a bit confused here. When I last transferred an ISA, I went to the provider that I wanted to transfer to (in your case Kent) and got the paperwork off them. I completed the paperwork and gave it to the provider that I wanted to transfer from (Nationwide in your case) At no stage did I handle a cheque, I was under the impression that all the sordid matters took place between the two ISA providers. Have the rules changed ? If they haven't, you haven't closed your N.W. ISA have you and applied for a NEW one with Kent ?


Never mind the knighthood, just give me my money back.

johnmoney05

don't worry....although they don't answer your call, not write to you....but your money will be credited into account.
I transferred my ISA one month ago from M&S to Kent BS. Kent BS received my cheque and credited into my account. Although I called them, wrote to them twice....they never replied. After one month my cheuqe was clear, I received a letter from them and told me the transfer was completed.

Vande

Yes, I received that letter too confirming that the money had arrived. But I did not receive any details about the acount or how it works. This is what I don't understand, as how am I supposed to deposit and withdraw money?


Incidently I didn't receive any e-mails from this site telling me my thread had been replied to, even though I set it up to do that. So thanks to those who have replied now, and sorry for the delay getting back.

zar

To pay money in in the past I have just sent a cheque payable to myself with a note with the a/c number on etc. I think there is information on the website. I'm used to internet accounts so found it a bit odd at first! After my last money along with their usual confirmation letter they sent a standard form for both paying money in and taking it out, but I'm sure you could just send letters still as its basically just a piece of paper to fill things in on.

The paying in slip has spaces for:
Name
please pay £ into my direct ISA
account no DIS
signature
date
cheque number
amount £
(not sure why you need to put the amount down twice!)


The withdrawl slip says withdrawls are payable via BACS/Cheque
Name
Direct ISA number DIS

---

BACS - Please transfer £ into my designated account as set out below
Name of Bank/building society
sort code
account number
account reference

---

Please send my cheque to <address>
amount £
made payable to

---

signature
date
daytime contact number


Hope this helps. I put new money into it when I opened it and didn't have any problems. I am probably going to be helping my DH transfer his nationwide ISA money into this Kent one soon so will see how that goes...

ReportInvestor

I'm sorry to say that the OP looks to have closed his Nationwide ISA if he got a cheque for the proceeds . There should be no cheques involved in a transfer - unless Vande was transferring an old ISA and additionally opening a 2006/7 KRBS ISA at the same time.)

To coin a phrase "KRBS are experiencing unprecedented levels of business at the moment." I wonder why .

IIRC old providers have 30 days, from receipt of the transfer form, to complete the transfer (assuming no notice periods are involved).

zar

Hi RI, I don't suppose you happen to know how it works when a notice period is involved? I want to transfer money from the 90day notice nationwide members ISA to KRBS. Do I tell Nationwide before I ask KRBS to make the transfer or do I tell KRBS that they will have to give Nationwide 60 days notice?

ReportInvestor

I don't know, but my instinct would be to let KRBS know that that's what you want, but send a copy of your KRBS letter to Nationwide to cover all bases.

Otherwise, should wires get crossed, Nationwide may use a direct letter to them to disrupt the transfer process e.g. if there is a problem with dates etc.