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Quidco's major affiliate network gone bust - More cashback lost for us quidco users

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Quidco's major affiliate network gone bust - More cashback lost for us quidco users

edited 20 July 2010 at 10:38PM in Referrers
648 replies 80.5K views
azza21azza21 Forumite
39 posts
edited 20 July 2010 at 10:38PM in Referrers
I've just got this from quidco support and I really hope this gets resolved as i'm owed cashback from some of the merchants listed below. I'm sure alot of you will be in the same shoes.
As you know we do our best to help you earn as much cashback as you can. The cashback you make is passed to us from the merchant you purchased from via an affiliate network provider, we then pass 100% of this on to you. It is therefore with great regret that I have to advise you the Deal Group Media UK Ltd affiliate network (DGM) has ceased trading with immediate effect and all payments made to the network by the retailer will now become a debt to the retailer.

What does this mean for me?
As you have recently purchased from one or more of the merchants below we will not be able to pass on the cashback as we ourselves have not received, nor are we likely to receive payment from the DGM network.

Were shocked and disappointed that this has happened to a network. We have only found this news out today and will do all we can to reclaim your cashback, unfortunately on this occasion we dont think well have much joy.

We are now working with the appointed administrators of the network to see what monies may be forthcoming and will keep you informed.

The retailers that are effected by this are:
192.com, Aabro, Accountz, AFA Systems, Ambrose Wilson, Babysecurity.co.uk, BE Broadband, Beauty Expert, Ben 10 Online, Bingo on the Box, Bluestone, Book Direct Rooms,
British Red Cross, Bump to 3, BuyMobilePhones, Car Audio Centre, Cho-Yung, Club Med, Condor Ferries, Costbiter, Decode Car Hire, Demon Internet, Dobbies, Eclipse Internet, Engage Mutual Assurance - Health Cash Plan, engage Mutual Assurance Child Trust,
Engage Mutual Assurance Easy Save, Engage Mutual Assurance Junior Easy Save, engage Mutual over 50's Life Insurance,Equifax,Equifax Free Credit Report,Fashion World,Fifty Plus,Forest Holidays, Forthill Home,Free Orange SIM,Fussie,Gaming Club, Garmin,GIZOO, Gray & Osbourn, Helpucover Income Protection, Helpucover Mortgage Payment Protection,
HelpuCover Pet Insurance, Home Shopping Direct,Hotter Shoes, House of Bath, ITV online shop, Jacamo, JackpotCity Casino, Jacobs Digital, JD Williams, Julipa, Jurys Inn, Lakeland Leather,Lebara Mobile, Machine Mart, Mankind, Marisota, Mazuma Mobile, Merchant 4577, Microwarehouse, MO-Call, National Trust, Naturally Close, New Now, Nickshop, Orange Home & Mobile Broadband, Orange Home Broadband, Orange Mobile Broadband, Parkdean Holidays, PC World Business, PDSA, Perfect Pizza,Petplan, Petplan Equine,
Please&thankyou, Pontins, Premier Man, Red5, RU Books, RU Craft, SeaFrance Ferries,
Siblu Holiday Parcs, Simply Be, Simply Yours, Sleeping Solutions, Snow+Rock, So Bathrooms,
Soletrader, Talkmobile ,Terrys Fabric,The Adventure Company, The Dog House, Toystore.co.uk, Tracesmart, Viking Airlines, Virgin Bingo, Virgin Poker,Viva La Diva,
Vodafone, Vonage, Warner Leisure Hotels, Washbag.com, Webfusion, Whatafind.com,
Whats About Town, WHSmith Mobiles, Wilkinson Plus, Winegifts4U.co.uk

We never like to hide behind terms and conditions but in circumstances like this, we do have to quote from our account holder agreement as follows:

The Quidco Service allows Account Holders to earn referral fees cashback on tracked purchases from Retailers. To qualify for cashback, the Retailer must confirm that the Account Holders purchase is tracked, genuine and successful (constituting a "Qualifying Transaction"), and your resulting referral fee must be received by us (becoming 'Cashback' as a result).

You may see the retailers above remaining on the Quidco site. This is because affected retailers may switch immediately to a new affiliate network and continue with their affiliate business. However, this will not be related in any way to existing transactions and enquiries.

I am very sorry to deliver such bad news to you, but we did want to make you aware of this situation as quickly as possible.
Kind regards,

Dom Butterell,
Head of QuidCare
«13456765

Replies

  • Yea i got this to. I was owed £42 lol.
  • newleafnewleaf Forumite
    3.1K posts
    Part of the Furniture Combo Breaker PPI Party Pooper
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    I've received it too. Fortunately I was only owed a few pounds. However, I'm not clear as to who has actually gone bust?
    Official DFW Nerd No 096 - Proud to have dealt with my debt!
  • edited 16 July 2010 at 6:09PM
    paylesspayless Forumite
    6.9K posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    edited 16 July 2010 at 6:09PM
    Its the DGM
    network, who are middle men between the listed retailers and Quidco
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • Equaliser123Equaliser123 Forumite
    3.4K posts
    Disappointing that Quidco has no idea that this was happening. Bit of due diligence never hurt anyone.

    I think Quidco are beginning to lose it.
  • custardycustardy Forumite
    37.8K posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    TBH i have moved to topcashback more now
    no annual fee and % top ups
    i noticed quidco are briniging in some of TC's features
    I think they need to remove the annual fee
    this loss of cashback may cost them a lot of members
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • bbouncebbounce Forumite
    37 posts
    Tenth Anniversary 10 Posts Name Dropper Combo Breaker
    Hmph.

    And 10 months later it turns out we had indeed been had. Given all the ever changing excuses why we needed to wait longer, not a surprise.
  • edited 16 July 2010 at 6:08PM
    paylesspayless Forumite
    6.9K posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    edited 16 July 2010 at 6:08PM
    Its one affilate network, not all of them .. will be surprsied if other cashback sites pay out any of the losses..

    Quidco got blasted a while back for not including certain " networks".. now they got blasted when one goes down.
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • azza21azza21 Forumite
    39 posts
    Oh yes, it will definitely effect all the major cashback sites, i mean Equifax are on all the top cashback networks, so we can't really blame quidco for this. Its just disappointing because at the end of the day we're the ones losing out.
  • paylesspayless Forumite
    6.9K posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
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    one could actually congratulate Quidco for getting the info out quickly, cant see anything on Rpoints or TCB oe even DGM's own site yet
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • geordie_joegeordie_joe Forumite
    9.1K posts
    1,000 Posts Combo Breaker
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    thepearce wrote: »
    You may see the retailers above remaining on the Quidco site. This is because affected retailers may switch immediately to a new affiliate network and continue with their affiliate business.

    It doesn't happen "Immediately" It takes time to switch affiliate networks, build new links a, data feeds etc.

    Many retailes are with more than one affiliate network, so is it not more likely that they remain on Quidco because Quidco was advertising them through another affiliate network, not DGM, therefore the demise of DGM does not affect that retailer on Quidco.
    thepearce wrote: »
    However, this will not be related in any way to existing transactions and enquiries.

    It will if Quidco wasn't actually advertising the retailer through DGM.

    Or is Quidco going to claim, that through nothing more than coincidence, they were advertising all those retailers through DGM and not one of the other networks some of them use.
    DPJames wrote: »
    You are never wrong about anything.
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